Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Client details are kept anonymous; filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Print shops going online

Transforming the Customer Experience in Web-to-Print Solutions

This case showcases how our solutions revolutionized the online ordering functionalities of a web-to-print business. By optimizing the customer journey, we facilitated easier service discovery and streamlined product customization processes, ultimately enhancing the client's online presence and operational efficiency. Our approach enabled users to navigate seamlessly through design uploads and ordering flows, significantly enriching the overall user experience.

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Print shops going online

Streamlined Custom Print Ordering Experience through Web-to-Print Solutions

This portfolio entry showcases how Cmsmart transformed the client's online print ordering experience by implementing advanced web-to-print solutions. The project focused on improving catalog structure and simplifying the customer journey through intuitive product configurations and streamlined ordering processes. With a strong emphasis on user experience, Cmsmart enabled the client to enhance their portfolio presence and cater effectively to customer needs.

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Print shops going online

Revamping Custom Print Services for Improved User Experience and Efficiency

Transforming the print ordering journey, this project focused on improving the discoverability of services and streamlining the customer experience for a print business. The changes made by Cmsmart enabled clients to navigate offerings more easily, configure product options, and submit design files efficiently. By creating a more structured and intuitive catalog, the pathway from selection to ordering was greatly enhanced, resulting in a smoother workflow for both customers and the business team.

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Enhancing Online Ordering and Service Discovery for Custom Merchandise - project preview
Apparel & merch

Enhancing Online Ordering and Service Discovery for Custom Merchandise

A company specializing in customizable merchandise such as business cards and signage needed to enhance its online ordering experience. Cmsmart played a pivotal role in optimizing the client's presence by implementing an intuitive catalog structure, clearer service discovery, and a simplified ordering process that facilitated a seamless customer journey. The improved interface allowed users to effortlessly navigate through product options, upload designs, and complete orders with minimal friction, significantly enhancing overall user satisfaction and workflow efficiency.

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Transforming the Ordering Experience for Custom Signage Solutions - project preview
Print shops going online

Transforming the Ordering Experience for Custom Signage Solutions

Cmsmart partnered with a signage business to enhance their online ordering experience, enabling customers to easily browse and order custom signs online. By restructuring their product catalog and simplifying the ordering flow, the client can now offer a user-friendly service for customers to upload designs and select configurations with minimum friction. This improvement enhances product discoverability and streamlines the customer journey from selection to order fulfillment.

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Print-on-demand & gifts

Optimizing Online Presence for Print Service Providers

This project showcases how Cmsmart streamlined the online ordering experience for a print service provider, enhancing product discoverability and simplifying the ordering process. By improving the user journey, customers can easily navigate through a well-structured service catalog and personalize their products with ease.

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Transforming the Online Ordering Flow for Custom Print Services - project preview
Print-on-demand & gifts

Transforming the Online Ordering Flow for Custom Print Services

This case highlights how a customized online ordering system was developed to address the unique needs of a print service provider, enhancing customer experience and streamlining the order process. Cmsmart played a crucial role in redesigning the ordering workflow, allowing users to efficiently navigate through service categories, configure their products, and submit designs with minimal friction. The optimized ordering experience has significantly improved the overall usability and satisfaction for customers looking to personalize their print solutions.

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Enhanced Online Ordering Experience for Custom Print Products - project preview
Corporate & B2B portals

Enhanced Online Ordering Experience for Custom Print Products

CMSMART recognized the need for an improved online presence and ordering flow for a print product business. The client offers a wide range of services, including business cards, flyers, posters, plans, and signage. By streamlining their online ordering process, CMSMART helped the client enhance product discoverability and provide a seamless customer journey. Customers can now easily navigate through clearer service categories, upload artwork, and select product configurations with reduced friction, resulting in a significantly enhanced online experience.

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Enhancing Customer Journey and Ordering Experience for Custom Products - project preview
Corporate & B2B portals

Enhancing Customer Journey and Ordering Experience for Custom Products

The client specializes in delivering high-quality custom products, including business cards, posters, and banners. Their service-oriented approach emphasizes an effortless customer journey from selecting products to artwork submission and production. CMSMART played a crucial role in refining their online presence by improving the catalog structure and enhancing the ordering flow, thus enabling customers to easily navigate their offerings and submit designs.

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Enhancing Online Ordering and Portfolio Presentation for Print Services - project preview
Print shops going online

Enhancing Online Ordering and Portfolio Presentation for Print Services

CMSMART played a crucial role in transforming an eCommerce platform specializing in customized print and design services. By streamlining their online ordering system and enhancing service visibility, we facilitated a more intuitive customer journey from initial design to final product delivery. Our collaboration aimed to optimize product discovery, simplify the ordering process, and ensure seamless design uploads, making it easier for customers to navigate the available services and engage in a smoother purchasing experience.

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Improving Customer Experience for Print Products with Streamlined Online Ordering - project preview
Corporate & B2B portals

Improving Customer Experience for Print Products with Streamlined Online Ordering

In today’s competitive landscape, a seamless online presence is imperative for businesses in the printing industry. Our client specializes in offering a variety of print products and services, such as business cards, flyers, and custom signage. Cmsmart recognized the need to enhance their service discovery and ordering efficiency. By implementing a tailored solution, we improved their online ordering process and facilitated easier product personalization. Our efforts helped to simplify the customer journey from browsing to final purchase, ultimately providing a superior user experience.

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Improving Custom Event Invite Ordering and Design Experience - project preview
Other online ordering

Improving Custom Event Invite Ordering and Design Experience

This project focused on elevating the online presence and ordering process for a custom event invitation service. As part of the initiative, key improvements were made to the client’s online catalog structure and ordering flow. The enhancements provided users with an intuitive design upload feature, clearer categorization of products, and an optimized customer journey that streamlined the ordering process. CMSMART played a pivotal role in refining these elements, simplifying navigation, and ensuring a frictionless art submission process.

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