Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
141 case studies in Apparel & merch
Transforming Online Ordering for Customized Visual Communication Solutions - project preview
Apparel & merch

Transforming Online Ordering for Customized Visual Communication Solutions

The client offers an extensive range of personalized visual communication products, including signage, promotional merchandise, and printed materials. Customers can engage in an easy ordering journey that enables them to browse categories, customize products, and upload designs. Cmsmart played a pivotal role in optimizing their online presence, making the shopping experience smoother and more intuitive. By enhancing service discoverability and streamlining the ordering workflow, Cmsmart has effectively reduced friction for customers, resulting in a conversion-ready platform that supports franchise partners and individual businesses alike.

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Revamping Ordering Journey for Print and Design Services - project preview
Apparel & merch

Revamping Ordering Journey for Print and Design Services

Impacto Print specializes in an extensive range of print services including business cards, signage, and graphic design. They emphasize customer input for continuous improvement and promote sustainability through FSC-certified materials and recycling practices. CMSMART facilitated a transformation in Impacto Print's online presence, streamlining the customer journey from quotation requests to production. The enhanced platform allows customers to easily explore different service categories, submit artwork, and receive tailored designs. With clearer navigation, customers can efficiently engage with services like T-shirt printing and promotional materials while enjoying faster turnaround times.

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Enhanced Ordering Experience for Custom Apparel Retailer - project preview
Apparel & merch

Enhanced Ordering Experience for Custom Apparel Retailer

HotPrint offers a wide range of customizable apparel including T-shirts, hoodies, caps, and uniforms, making it easy for customers to order personalized items online. With a strong promise of fast turnaround and delivery, the company caters to individual consumers, small businesses, and teams, providing design options that enhance customer engagement. Cmsmart played a crucial role in streamlining HotPrint's online presence by improving the overall ordering journey. This included restructuring their catalog for better navigation and clarity, simplifying the product customization process, and ensuring a seamless experience that encourages quick and easy online orders. Our efforts focused on optimizing discoverability, enhancing user interactions, and improving the flow from item selection to delivery, enabling a robust digital storefront that reflects HotPrint's commitment to quality and service.

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Improving Custom Ordering Experience for Art and Design Solutions - project preview
Apparel & merch

Improving Custom Ordering Experience for Art and Design Solutions

CMSMART played a pivotal role in enhancing the online presence and ordering experience for a business specializing in customized merchandise. By streamlining the customer journey, CMSMART enabled users to efficiently design and order personalized products such as T-shirts and mugs. The focus was on providing a smoother workflow that simplified product selection, artwork uploads, and order processing. With improved navigational structures, customers could easily discover services, select their options, and submit designs with reduced friction. This transformation not only elevated the user experience but also positioned the business for increased customer satisfaction and loyalty.

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Streamlined Ordering Experience for Personalized Gift Items Store - project preview
Apparel & merch

Streamlined Ordering Experience for Personalized Gift Items Store

The personalized gifts industry is growing, with consumers seeking unique and memorable items. Our client specializes in offering a range of custom printed gifts, including mugs, phone cases, and apparel. However, their online ordering experience needed enhancement to better meet customer expectations. CMSMART played a crucial role in refining their online presence and order fulfillment processes. By implementing an intuitive user interface, we enabled customers to easily navigate product categories, select their desired items, and utilize both design upload and online customization features. This comprehensive approach not only simplified the ordering process but also improved service discoverability, creating a seamless experience from selection to order completion.

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Enhanced Online Presence for Custom Print and Decoration Services - project preview
Apparel & merch

Enhanced Online Presence for Custom Print and Decoration Services

Full Press Print specializes in providing premium custom print solutions, focusing on low minimums and fast delivery services. The company offers a diverse range of products, including sublimated apparel, home decor, and accessories, catering to both retail and wholesale markets. CMSMART played a pivotal role in optimizing the client's online presence, enhancing the user journey from product browsing to order placement. By streamlining the catalog structure and improving service discoverability, customers are now able to navigate the website seamlessly, ultimately increasing engagement and satisfaction.

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Streamlined Ordering Experience for Personalized Businesses and Services - project preview
Apparel & merch

Streamlined Ordering Experience for Personalized Businesses and Services

Cmsmart played a pivotal role in enhancing the online presence of the client by simplifying the ordering process for custom products. With the introduction of clear categorization and a user-friendly interface, customers can easily navigate through the services offered, such as custom merchandise and design support. The implementation facilitated quicker image uploads and seamless design personalization options, leading to a reduction in customer friction throughout the buying journey. The improved workflow enables smoother transitions from quote requests through to artwork approval, production, and fulfillment, ensuring a better experience for end-users. This transformation not only clarified the service offerings but also heightened the engagement level with prospective clients, ultimately aiming for increased conversions.

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Transforming the Customer Journey for Print-on-Demand Services - project preview
Apparel & merch

Transforming the Customer Journey for Print-on-Demand Services

CreativStore, a French retailer specializing in personalized print-on-demand products, sought to enhance its online presence and customer journey. With the integration of seamless online ordering capabilities and an intuitive product customization tool, CreativStore can now effectively cater to its customers' diverse needs, from personalized textiles to unique gifts. CMSMART played a pivotal role in refining their e-commerce platform by improving discoverability, simplifying the artwork upload process, and enabling a smoother, faster customer experience. This transformation has led to an elevated service offering that allows users to easily navigate product categories and personalize their orders with confidence.

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Elevating Online Ordering for Print Products and Design Services - project preview
Apparel & merch

Elevating Online Ordering for Print Products and Design Services

Creations Creative is dedicated to providing quality printing solutions along with effective design services, specializing in commercial printing, direct mail, and custom promotional products. CMSMART partnered with Creations Creative to enhance their online presence, integrating a more efficient product catalog and streamlined ordering process. This improvement allows customers to easily navigate through a broad range of products, from business cards and flyers to banners and apparel. The new design also facilitates smooth artwork uploads and dedicated support for custom requests, elevating the overall customer journey. CMSMART’s enhancements ensure Creations Creative stands out as a reliable partner in the print industry, empowering clients to access high-quality services effortlessly.

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Transforming Custom Apparel Ordering Experience for E-commerce Retailer - project preview
Apparel & merch

Transforming Custom Apparel Ordering Experience for E-commerce Retailer

BABB is an innovative e-commerce retailer based in Reykjavík, Iceland, specializing in custom-printed apparel. Customers showcase their creativity by designing or uploading artwork for a variety of garments including T-shirts and hoodies. However, BABB aimed to enhance their online presence and streamline the ordering journey for improved customer satisfaction. CMSMART played a pivotal role in refining BABB's digital storefront, making it easier for customers to navigate product options, personalize designs, and complete orders seamlessly. This transformation not only boosted product discoverability but also simplified the entire order flow from selection to fulfillment.

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Enhancing ABC's Online Ordering and Content Discoverability for Merchandise - project preview
Apparel & merch

Enhancing ABC's Online Ordering and Content Discoverability for Merchandise

ABC, a leading broadcast television network, offers a diverse array of content including primetime and daytime shows, live events, and branded merchandise through its online shop. The challenge was to improve their digital presence, enabling easier access to shows and more effective merchandise ordering. CMSMART played a critical role by streamlining the online ordering process, enhancing the portfolio structure for show merchandise, and optimizing user navigation. These improvements allowed ABC to provide a seamless experience, where users could discover content effortlessly while reducing the steps required to order branded products.

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Transforming Online Ordering and Content Discovery for a Leading TV Network - project preview
Apparel & merch

Transforming Online Ordering and Content Discovery for a Leading TV Network

This case highlights how CMSMART helped a prominent broadcast television network improve its online presence and ordering experience. The network, renowned for its rich catalog of entertainment content, aimed to streamline its customer journey for accessing shows, live TV, and merchandise. CMSMART’s solutions significantly enhanced service discoverability, reduced friction in the ordering process, and facilitated clearer navigation through diverse content offerings, thereby enriching user engagement and satisfaction. Through strategic improvements, the network now provides a more efficient platform for viewers to explore shows and easily purchase branded merchandise, ultimately enhancing the overall consumer experience.

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