Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

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Platform named in the case studyAnyHeadless / API44
17 case studies in Marketplaces
Optimizing the Online Ordering Experience for Corporate Gifts and Personalized Items - project preview
Marketplaces

Optimizing the Online Ordering Experience for Corporate Gifts and Personalized Items

Vinaly, a manufacturer and e-commerce retailer in Vietnam, specializes in corporate gifts and personalized printed items, offering a full range of solutions from design to production. Recognizing the need to enhance their online presence and streamline the ordering process, they partnered with CMSMART. The collaboration focused on improving customer engagement through an intuitive website experience, allowing users to easily navigate product categories, upload designs, and utilize a user-friendly online design tool. CMSMART's enhancements enabled Vinaly to effectively showcase their services while simplifying the customer journey from selection to fulfillment.

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Smart Solutions for Streamlined Brand Sourcing and E-commerce Sales - project preview
Marketplaces

Smart Solutions for Streamlined Brand Sourcing and E-commerce Sales

KOL.KIM specializes in empowering content creators to establish their brands by sourcing products and launching sales seamlessly across platforms like TikTok, Instagram, and Amazon. CMSMART enhanced their online presence by improving service discoverability and simplifying the customer ordering journey. We restructured their catalog for effective showcasing of services, ensuring an intuitive flow for creators to browse, select products, and initiate collaboration inquiries while maintaining user engagement and streamlining the checkout process.

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Enhancing the Online Ordering Journey for Print Services and Products - project preview
Marketplaces

Enhancing the Online Ordering Journey for Print Services and Products

Étapes Print is a leading online commercial printing service specializing in a wide range of products including business cards, flyers, posters, and promotional items. Their easy-to-use platform allows customers to place orders with various speed options for production, all while ensuring a seamless artwork submission process. CMSMART helped enhance the client’s online presence by streamlining the customer ordering journey. This included improving service discoverability, categorization, and artwork upload processes, ultimately leading to a better user experience for professional and B2B customers. The simplified steps for selecting products and submitting artwork reduced friction, enabling faster service and increasing customer satisfaction.

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Enhanced Customer Experience for Memorial Products and Services - project preview
Marketplaces

Enhanced Customer Experience for Memorial Products and Services

Churchill Memorials Limited, a family-run stonemasonry business, specializes in bespoke memorials, headstones, and nationwide installation services across the UK. They offer a range of products including cemetery memorials, kerb sets, and cultural memorials tailored to meet diverse customer needs. To streamline their online presence and improve the customer journey, CMSMART enhanced their service discoverability and ordering process. Customers can now effortlessly request quotes, upload designs, and navigate through a structured catalog showcasing their offerings, leading to a more intuitive purchasing experience.

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Enhancing User Experience in Online Invitation Card Customization and Ordering - project preview
Marketplaces

Enhancing User Experience in Online Invitation Card Customization and Ordering

CardMakerz, a leading online marketplace for invitation cards, needed to streamline its ordering process and enhance the user experience. The platform offers a wide selection of editable templates for weddings, birthdays, and other events, accessible through an innovative in-browser editor. Cmsmart played a crucial role in refining their online presence by reorganizing the catalog structure for better product discoverability, simplifying the ordering journey through intuitive navigation, and enhancing design upload options for users. By improving the customer flow from template selection to checkout, CardMakerz has created an efficient, user-friendly platform that caters to diverse consumer needs, making event planning seamless and enjoyable.

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