Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Transforming the Online Ordering Process for Print Products and Services - project preview
Agencies, API & integrations

Transforming the Online Ordering Process for Print Products and Services

This initiative involved enhancing the online presence and ordering journey for a business specializing in print products. By streamlining the service discoverability and optimizing the ordering flow, CMSMART significantly improved the client's website usability, allowing customers to choose products effortlessly and submit designs with ease. The seamless integration of user-friendly features has supported the growth and satisfaction of the client’s customer base.

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Transforming Online Design and Ordering for Custom Merchandise - project preview
Apparel & merch

Transforming Online Design and Ordering for Custom Merchandise

This project focused on improving the online ordering system for custom merchandise, enabling a more streamlined customer experience. By revamping the catalog structure and enhancing the user interface, we provided a clearer path for customers to discover services and personalize designs. Our contributions simplified the ordering flow, supported design uploads, and improved overall service accessibility. This optimization not only elevated customer satisfaction but also positioned the business to better serve its customer base.

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Transforming the Ordering Process for Print Service Providers - project preview
Print shops going online

Transforming the Ordering Process for Print Service Providers

This initiative focused on improving the online ordering experience for a business specializing in print services. The client faced challenges in structuring their product catalog and streamlining the ordering process, which affected their customer journey. Cmsmart played a critical role in reformulating the client’s online presence by enhancing the catalog structure, simplifying the ordering flow, and improving service discoverability. These improvements significantly optimized the overall customer experience.

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Optimizing the Customer Journey for Print Services with Improved Online Ordering - project preview
Corporate & B2B portals

Optimizing the Customer Journey for Print Services with Improved Online Ordering

This case highlights how Cmsmart enhanced the online presence and ordering experience for a print services business. By structuring product categories more effectively and simplifying the ordering flow, customers can easily discover print services like business cards, flyers, and signage. With a focus on user experience, Cmsmart helped to reduce friction, making it easier for customers to select options and submit artwork, ultimately leading to a more efficient workflow and better customer satisfaction.

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Transforming the Custom Product Experience and Ordering Journey for Enhanced Business Success - project preview
Apparel & merch

Transforming the Custom Product Experience and Ordering Journey for Enhanced Business Success

This client's business specializes in providing custom products, enabling consumers to design merchandise like business cards, flyers, and signage seamlessly. Cmsmart played a pivotal role in refining the client's online ordering and portfolio presence, enhancing catalog structures, optimizing the ordering flow, and simplifying design uploads. The result is a user-friendly experience that makes navigating their service offerings intuitive and straightforward, ultimately boosting customer satisfaction and loyalty.

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Elevating Online Presence for Seamless Custom Product Ordering - project preview
Apparel & merch

Elevating Online Presence for Seamless Custom Product Ordering

This case highlights how Cmsmart enhanced the online ordering journey for a custom merchandise provider. The business offers a diverse range of customizable products, allowing customers to easily design and order items online. Cmsmart's involvement improved service discoverability, streamlined the ordering process, and enriched the overall user experience.

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Transforming Customer Experience in Digital Custom Products Marketplace - project preview
Marketplaces

Transforming Customer Experience in Digital Custom Products Marketplace

Cmsmart played a crucial role in enhancing the online experience for clients seeking custom product solutions, focusing on the improvement of ordering processes and product customization capabilities. Streamlined integration of user-friendly features allowed businesses to effectively showcase their services while simplifying the customer journey from product selection to order fulfillment.

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Streamlining the Ordering Experience for Custom Party Supplies Retailer - project preview
Other online ordering

Streamlining the Ordering Experience for Custom Party Supplies Retailer

This project focused on optimizing the online presence of a retailer specializing in custom party supplies. Through meticulous business analysis and strategic enhancements, CMSMART effectively improved the client’s product catalog structure, facilitating a more intuitive and user-friendly ordering journey. By addressing key workflow challenges, the client's customers now experience reduced friction when selecting products and submitting artwork, paving the way for increased satisfaction and conversion rates.

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Transforming Customer Experience Through Improved Online Ordering and Service Discoverability - project preview
Apparel & merch

Transforming Customer Experience Through Improved Online Ordering and Service Discoverability

In today's fast-paced digital marketplace, e-commerce businesses require a streamlined, efficient ordering process to meet customer demands. Cmsmart played a pivotal role in enhancing Chartoland's online ordering system by improving the clarity of service offerings and simplifying the customer journey. This transformation not only facilitated better product catalog structuring but also fostered an environment for easier ordering and design uploads, crucial for custom merchandise and service discovery.

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Transforming Online Order Experience for Custom Printing Services - project preview
Corporate & B2B portals

Transforming Online Order Experience for Custom Printing Services

Cmsmart significantly enhanced the online presence of a leading custom printing service by optimizing their catalog structure and ordering workflow. Our collaboration focused on simplifying the customer journey through improved service visibility and a seamless ordering process for business cards, flyers, posters, and other print products. By refining user experience, Cmsmart enabled the client to provide an efficient platform for personalized printing services.

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Enhancing Online Presence for Custom Product Design and Ordering Flow - project preview
Marketplaces

Enhancing Online Presence for Custom Product Design and Ordering Flow

This project showcased the transformation of a custom product design business, focusing on enhancing the online ordering experience and service visibility. The business specializes in providing clients with personalized products, such as business cards, flyers, and signage, aiming to simplify the ordering process for both users and vendors. With CMSMART’s expertise, significant improvements were made in the client’s service discoverability, leading to an optimized and user-friendly online shopping journey.

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Transforming Custom Product Ordering Experience for Enhanced User Engagement - project preview
Print-on-demand & gifts

Transforming Custom Product Ordering Experience for Enhanced User Engagement

Missing a structured online presence, the client aimed to enhance customer engagement through an efficient ordering experience. Cmsmart played a crucial role in revamping the client's portfolio using an intuitive design that simplified product discovery and streamlined the ordering process. With a focus on clear service offerings, users can effortlessly navigate the product catalog and submit their designs with ease, ensuring a seamless buying journey.

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