Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Improving the Customer Journey for Custom Print Ordering and Design - project preview
Corporate & B2B portals

Improving the Customer Journey for Custom Print Ordering and Design

This project focused on enhancing the online ordering experience for a custom print service provider offering a diverse range of products, including business cards, flyers, and signage. CMSMART played a vital role in streamlining service discovery, simplifying product ordering, and optimizing the overall user experience, making it easier for customers to navigate the website and place their orders efficiently.

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Improving Customer Journey for Custom Print Orders with Streamlined Solutions - project preview
Print shops going online

Improving Customer Journey for Custom Print Orders with Streamlined Solutions

This project focused on enhancing the client's online presence by improving the ordering flow for customized print products. Through optimized service categories and a more intuitive navigation structure, the solution delivered by Cmsmart simplified the customer journey while enabling an efficient catalog of offerings. Clients can now easily select options, upload designs, and enjoy a smoother ordering process, resulting in an enriched shopping experience.

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Enhancing the Online Ordering Journey for Engraving Services - project preview
Print-on-demand & gifts

Enhancing the Online Ordering Journey for Engraving Services

Streamlining the user experience for an engraving service provider, Cmsmart improved the online ordering process and service discoverability. By restructuring the product catalog and automating the artwork upload and approval workflow, customers can now easily personalize their engraving products. This enhancement not only simplifies service navigation for potential buyers but also elevates the overall user experience, encouraging more conversions and engagement with the site.

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Transforming Ordering Processes for Custom Signage and Print Services - project preview
Corporate & B2B portals

Transforming Ordering Processes for Custom Signage and Print Services

This entry showcases how we enhanced the online presence and ordering experience for a custom signage and print services provider, focusing on a streamlined customer workflow from product selection to design submission. Our collaboration simplified the ordering flow, improved service discoverability, and ensured an efficient process for both customers and the business.

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Transforming Online Print Ordering with Improved User Experience and Service Discovery - project preview
Corporate & B2B portals

Transforming Online Print Ordering with Improved User Experience and Service Discovery

This project highlights a significant enhancement in the online print ordering journey, simplifying service discovery and improving the overall customer experience. With a focus on various print products such as business cards, flyers, and signage, our solutions enabled a seamless ordering flow and more intuitive design upload features. We collaborated closely with the client to optimize their website architecture, fostering easier navigation and connecting customers to the services they need while ensuring a streamlined purchasing process.

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Transforming the Custom Apparel Ordering Experience with Innovative Solutions - project preview
Apparel & merch

Transforming the Custom Apparel Ordering Experience with Innovative Solutions

This portfolio entry highlights how Cmsmart enhances the online ordering journey for personalized apparel businesses. By streamlining the customer experience, customers can effortlessly customize products, upload designs, and navigate the product catalog with ease. Cmsmart's solutions enabled a smoother workflow and improved the visibility of services, contributing to an enhanced overall experience for users.

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Enhancing Online Presence and Ordering Experience for Custom Print Products - project preview
Corporate & B2B portals

Enhancing Online Presence and Ordering Experience for Custom Print Products

This initiative focused on revolutionizing the customer's journey for acquiring custom print products such as business cards, flyers, posters, and signage. Through strategic enhancements, we significantly improved the ordering flow, making it clearer and more efficient for customers to discover services and upload designs. By streamlining these processes, we aimed to provide an experience that resonates with customer needs while establishing a robust online portfolio for effective product showcasing.

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Enhancing E-commerce Experience for Print Products and Services - project preview
Corporate & B2B portals

Enhancing E-commerce Experience for Print Products and Services

A digital print service provider sought to enhance their online presence and ordering process to cater to a growing customer base. The client offers a range of products including business cards, flyers, and custom prints, and aimed to improve user experience through simplified ordering and product discovery. Cmsmart played a crucial role in optimizing the client’s e-commerce capabilities by enhancing product categorization and streamlining the customer journey, ultimately facilitating a more responsive and user-friendly purchasing experience.

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Enhancing E-commerce Efficiency with Improved Catalog and Ordering Flow - project preview
Corporate & B2B portals

Enhancing E-commerce Efficiency with Improved Catalog and Ordering Flow

This project focused on optimizing the online presence and ordering journey for a diverse range of products including business cards, flyers, and signage. By implementing structured catalog management and an intuitive ordering process, customers can easily discover and purchase products tailored to their needs. The enhancements also facilitate a streamlined submission path for artwork, leading to a more efficient service experience for users.

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Transforming the Customer Journey for a Print Products Retailer - project preview
Agencies, API & integrations

Transforming the Customer Journey for a Print Products Retailer

This portfolio entry highlights how Cmsmart supported a retailer specializing in customizable print products in enhancing their online ordering process. With a focus on improving user experience, the retailer aimed to streamline the journey from product discovery to secure ordering. Cmsmart facilitated the integration of effective online solutions, allowing users to effortlessly explore personalized print services and submit their designs, resulting in a more efficient and user-friendly process.

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Transforming Customer Experience in Online Print Services - project preview
Print shops going online

Transforming Customer Experience in Online Print Services

This portfolio entry highlights how a comprehensive approach to enhancing the online presence and ordering journey has positively impacted a leading print service provider. With a focus on improving discoverability and reducing friction in product selection and design submission, Cmsmart played a pivotal role in optimizing the client's digital storefront. Enhanced service offerings now streamline the customer's journey from quote request to order fulfillment, ensuring transparency and efficiency.

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Transforming Online Print Ordering Experience and Service Discovery - project preview
Print shops going online

Transforming Online Print Ordering Experience and Service Discovery

In the competitive landscape of online printing, having a seamless and efficient ordering process is crucial for attracting and retaining customers. Our client, a company specializing in custom print services, faced significant challenges in showcasing their offerings effectively and simplifying the customer journey. Cmsmart played a pivotal role in revamping their online presence, enhancing the catalog structure for better service discovery, and streamlining the ordering process, making it more intuitive and user-friendly. The outcome was a robust platform that not only improved customer engagement but also facilitated hassle-free order placements for a variety of printing products.

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