Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Enhancing the Online Ordering Experience for Custom Merchandise with Efficiency - project preview
Apparel & merch

Enhancing the Online Ordering Experience for Custom Merchandise with Efficiency

This project showcases how Cmsmart successfully transformed an online store devoted to custom merchandise into a seamless and user-centric shopping experience. By focusing on improving the storefront interface and simplifying the ordering workflow, Cmsmart enabled customers to navigate effortlessly between visualizing and purchasing personalized products. The enhancements made to the catalog structure and the purchase path ensured that customers could easily discover services while enjoying a streamlined ordering process. This innovative approach not only simplified the customer journey but also heightened their engagement and satisfaction levels, setting a foundation for future growth in sales and customer loyalty.

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Transforming the Custom Print Ordering Experience with Efficient Workflow - project preview
Corporate & B2B portals

Transforming the Custom Print Ordering Experience with Efficient Workflow

Cmsmart partnered with an online printing business to enhance its eCommerce platform, focusing on streamlining the ordering process for custom print products. By restructuring the product catalog and refining the customer journey, the collaboration enabled users to effortlessly navigate through offerings such as business cards, flyers, and signage. Cmsmart's strategic enhancements improved the overall user interface, facilitating a seamless experience from design submission to order fulfillment, thus refining service discoverability and increasing user conversion potential.

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Enhancing Customer Journey for Custom Print Services and Products - project preview
Corporate & B2B portals

Enhancing Customer Journey for Custom Print Services and Products

A print services provider aimed to refine its online presence and enhance the ordering process for custom print products like business cards, flyers, and signs. By partnering with Cmsmart, the company transformed its website into a more user-friendly platform that ensured a smoother customer journey, from selection to design upload. This collaboration enabled better service discovery and reduced friction in the ordering experience, ultimately leading to improved customer satisfaction and business growth.

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Enhancing Customer Journey for Custom Printing Solutions - project preview
Corporate & B2B portals

Enhancing Customer Journey for Custom Printing Solutions

This business focuses on providing customized printing services, including business cards, signage, and promotional materials. Customers can enjoy a seamless journey from selecting products to personalizing designs. Cmsmart played a pivotal role by optimizing the client’s online presence and ordering workflow, making it easier for customers to interact with the website. The improvements included refined product categories, clear navigation, and an enhanced artwork upload process that significantly reduced ordering friction.

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Streamlined Ordering and Product Customization for Business Cards - project preview
Corporate & B2B portals

Streamlined Ordering and Product Customization for Business Cards

This project significantly improved the online presence and ordering experience for a business specializing in customizable business cards. By focusing on enhancing product discoverability and simplifying the ordering process, the solution has made it easier for customers to navigate through service offerings and submit their designs. Cmsmart streamlined the client’s catalog structure and introduced features that cater to online ordering preferences, ensuring a user-friendly journey from selection to checkout.

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Enhancing Online Print Ordering Experience for Custom Design Services - project preview
Corporate & B2B portals

Enhancing Online Print Ordering Experience for Custom Design Services

The client offers a range of customizable print products, including business cards, flyers, and signage, emphasizing an intuitive online ordering process. Cmsmart played a crucial role in improving the client's online presence by enabling a seamless customer journey focused on service discoverability and ease of ordering. The enhanced platform simplifies product selection and artwork submission, leading to a better user experience and efficient workflow.

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Transforming the Custom Merchandise Experience for Online Shoppers - project preview
Apparel & merch

Transforming the Custom Merchandise Experience for Online Shoppers

This project optimized the customer journey for a website focused on personalized merchandise. By streamlining the ordering process and enhancing product visibility, Cmsmart significantly improved user experience and engagement. The collaboration resulted in a more efficient catalog structure that simplified the way customers design and order custom products, helping the business thrive in a competitive online market.

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Transforming the Online Ordering Experience for Custom Print Products - project preview
Corporate & B2B portals

Transforming the Online Ordering Experience for Custom Print Products

This project focuses on enhancing the online ordering experience for a custom print services business. Cmsmart played a crucial role in optimizing their digital storefront by streamlining product categories and simplifying the ordering process. By improving the catalog structure and customer journey, clients can now easily discover services and submit their custom designs, resulting in a more efficient workflow and heightened user satisfaction.

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Enhanced Customer Experience for Custom Print Product Ordering - project preview
Print-on-demand & gifts

Enhanced Customer Experience for Custom Print Product Ordering

At Cmsmart, we worked closely with a client specializing in custom print products to overhaul their online ordering process. This transformation improved service discoverability and simplified the customer journey from product selection to final order submission. Our strategic interventions led to a more intuitive workflow, allowing customers to easily navigate through product categories and upload their designs effortlessly. The result was a robust online presence and enhanced customer satisfaction, enabling the business to better meet consumer demands in the competitive print market.

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Enhanced Online Ordering and Service Discoverability for Quilters - project preview
Agencies, API & integrations

Enhanced Online Ordering and Service Discoverability for Quilters

This case highlights how Cmsmart transformed the online presence of a quilting company, enhancing their product catalog structure and customer ordering journey. By streamlining the discovery of quilting products and simplifying the online ordering process, Cmsmart contributed to a more effective and user-friendly experience for quilters. The implementation involved improving service visibility, reducing customer friction in selecting options, and ensuring a clearer flow throughout the purchasing journey.

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Streamlined Custom Sign Ordering Experience for Enhanced Customer Engagement - project preview
Print-on-demand & gifts

Streamlined Custom Sign Ordering Experience for Enhanced Customer Engagement

This client specializes in providing a platform for personalized signage solutions, catering to various needs from custom signs to promotional displays. Their service offerings allow customers to easily create and customize signs directly online, ensuring a seamless and enjoyable shopping experience. CMSMART played a crucial role in enhancing the client’s online presence by simplifying the ordering process, improving catalog organization, and enabling a user-friendly design upload functionality. The improved workflow encourages customers to explore services more easily, select their options, and submit artwork. With a focus on actionable design features, CMSMART has enabled a rational flow from idea conception through to proof approval and eventual production, thereby enhancing customer satisfaction and engagement.

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Streamlined Ordering Experience for Print Products and Custom Designs - project preview
Corporate & B2B portals

Streamlined Ordering Experience for Print Products and Custom Designs

This project transformed the ordering process for an online print service provider, enhancing the customer experience in selecting products like business cards, flyers, and posters. By enhancing the website's catalog structure and order flow, customers can effortlessly browse categories and submit designs, leading to a seamless purchasing journey. This transformation significantly improved service discoverability and simplified the ordering process, ensuring customers can find and order customized print products with ease.

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