Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Enhancing Online Ordering Journey for Web-to-Print Businesses - project preview
Corporate & B2B portals

Enhancing Online Ordering Journey for Web-to-Print Businesses

Cmsmart implemented a robust online ordering system that revolutionized the print fulfillment processes for its clients. By optimizing product categories and streamlining the artwork submission workflow, customers can now effortlessly navigate through the extensive product offerings such as business cards, flyers, and signage. The pairing of an intuitive online designer tool further simplifies customer interactions, enabling them to visualize and finalize their designs effectively. Cmsmart's customized solutions led to a more user-focused platform, ultimately enhancing the overall client engagement and satisfaction.

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Enhancing Custom Print Business with Streamlined Online Ordering Journey - project preview
Print shops going online

Enhancing Custom Print Business with Streamlined Online Ordering Journey

Cmsmart has significantly improved the online presence and customer journey for a custom print business through tailored solutions that simplify product discovery and enhance the ordering process. By restructuring the catalog and optimizing the user experience, customers can easily navigate the services offered. This transformation enables clients to engage more effectively with their audience while providing rapid results in their print service operations.

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Business Improvement through Effective Print Ordering and Service Discovery - project preview
Print shops going online

Business Improvement through Effective Print Ordering and Service Discovery

Cmsmart supported the enhancement of an online printing business, simplifying the ordering process and improving service visibility. By restructuring the catalog and refining the customer journey, users can now effortlessly navigate options, place orders, and customize products efficiently. This transformation led to a more seamless interaction for clients, ultimately enhancing their overall experience in ordering print services.

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Elevating Online Presence and Ordering Workflow for Improved Customer Experience - project preview
Print shops going online

Elevating Online Presence and Ordering Workflow for Improved Customer Experience

The transformation of ra.sure aimed to enhance the customer journey through a refined online presence where clients can effectively order services and discover product offerings. Cmsmart played a pivotal role in streamlining the ordering experience, simplifying the catalog structure, and enabling customers to easily upload designs for their print needs. This evolved approach not only improved service clarity but also repositioned ra.sure as a customer-friendly service provider.

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Transforming the Ordering Experience for Custom Product Design Services - project preview
Corporate & B2B portals

Transforming the Ordering Experience for Custom Product Design Services

In today's market, effective online ordering solutions are crucial for driving sales, especially for businesses within the print services industry. By focusing on a seamless user journey, this client aimed to optimize its online custom product offerings. CMSMART implemented a tailored approach that enhanced the discoverability of services, simplified the ordering process, and enabled customers to easily submit their designs. The resulting improvements led to a more streamlined customer experience, ultimately positioning the client for growth in a competitive landscape.

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Improving Client Business Flow and Visibility for Custom Products Online - project preview
Apparel & merch

Improving Client Business Flow and Visibility for Custom Products Online

The client specializes in offering a range of customizable products, including T-shirts and other merchandise. With an emphasis on a seamless ordering experience and user-friendly design tools, CMSMART enhanced their online presence. Implementation of optimized catalog structures and improved navigation facilitated better service discovery and a smoother customer journey. Our solutions provided clearer pathways to purchase, significantly reducing friction in the ordering process and allowing customers to easily upload designs or utilize online design features.

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Optimizing Custom Merchandise Orders and Customer Journey Experience - project preview
Apparel & merch

Optimizing Custom Merchandise Orders and Customer Journey Experience

The client specializes in providing a broad range of custom merchandise including apparel, signage, and promotional items. They sought to enhance their online ordering system to facilitate a seamless customer journey from product selection to order fulfillment. By providing an intuitive interface for product configuration and personalized ordering, they aimed to improve service accessibility and streamline customer interactions. Cmsmart played a crucial role in restructuring the online catalog, simplifying the ordering workflow, and ensuring a user-friendly design that resonates with their clientele.

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Improving Online Ordering for Custom Printing Solutions - project preview
Print shops going online

Improving Online Ordering for Custom Printing Solutions

A new online ordering experience was developed for a custom printing service provider, enabling a streamlined process for customers to design and order print materials. By enhancing the product catalog and overall user experience, CMSMART successfully improved service discoverability and user satisfaction. The revamped system simplifies the ordering flow, allowing clients to customize their print projects seamlessly and upload their designs effortlessly.

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Transforming Custom Merchandise Ordering and Design Workflow - project preview
Apparel & merch

Transforming Custom Merchandise Ordering and Design Workflow

This case study illustrates how Cmsmart facilitated a seamless ordering experience for a custom merchandise business. By improving service discoverability and simplifying the ordering process, Cmsmart enhanced the overall customer journey. The integration resulted in streamlined product configurations, efficient design uploads, and improved fulfillment operations, ultimately benefiting the client’s business operations.

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Enhancing User Experience in Custom Print Order Management - project preview
Corporate & B2B portals

Enhancing User Experience in Custom Print Order Management

Cmsmart collaborated to elevate the client's online presence by streamlining the ordering process for custom print products. The client specializes in a variety of print items, offering services that include business cards, posters, signage, and more. By restructuring their catalog for clearer service discovery and simplifying the ordering flow, Cmsmart enabled a transformation that focuses on customer ease, thereby enhancing the overall shopping experience.

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Improving Online Shopping and Service Discoverability for Custom Printing - project preview
Corporate & B2B portals

Improving Online Shopping and Service Discoverability for Custom Printing

This business specializes in custom print solutions, offering services that include personalized products such as business cards, flyers, and signage. The company faced challenges in their online ordering process, which led to a complex and time-consuming customer journey. Cmsmart played a crucial role in transforming their online presence, improving the product catalog structure, and streamlining the ordering flow. With enhanced user experience measures, customers can now easily navigate the service offerings, submit artwork for print, and enjoy a hassle-free shopping experience.

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Enhancing Online Presence for Custom Print Services with Improved Order Flow - project preview
Corporate & B2B portals

Enhancing Online Presence for Custom Print Services with Improved Order Flow

Cmsmart transformed the client’s online presence by enhancing their product offering and simplifying the ordering process. The services provided included a redesigned catalog structure for business cards, flyers, and signage, along with an intuitive ordering flow that allows customers to easily upload designs and customize products. This transformation led to a more user-friendly experience, significantly improving customer engagement and satisfaction. With Cmsmart's solutions, the client has achieved greater service discoverability and a clear, seamless customer journey from product selection to order fulfillment.

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