Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Enhancing the Customer Journey for Custom Product Orders - project preview
Corporate & B2B portals

Enhancing the Customer Journey for Custom Product Orders

Our client specializes in offering customized products, including business cards, flyers, and signage, serving both individual consumers and businesses. To improve their online presence, Cmsmart enhanced their services by streamlining the catalog and order processes, enabling easier product discovery and submission of designs. This transformation has simplified the customer journey, allowing for an efficient and user-friendly experience in placing custom orders.

Read the case study →
Enhanced Ordering Journey for Custom Detailing Products and Design Services - project preview
Agencies, API & integrations

Enhanced Ordering Journey for Custom Detailing Products and Design Services

This business specializes in providing quality detailing products and services tailored for enthusiasts and professionals. Customers engage in a straightforward process to explore various offerings, including tools, accessories, and detailed guides to enhance their automotive care. By refining the online ordering journey, CMSMART significantly improved the user experience, allowing for seamless product discovery, easier configuration, and an intuitive design upload system. Our collaboration resulted in an organized catalog that highlights product categories and optimizes the customer journey from selection to fulfillment.

Read the case study →
Elevating the Online Ordering Journey for Customized Printing Solutions - project preview
Corporate & B2B portals

Elevating the Online Ordering Journey for Customized Printing Solutions

This project focused on enhancing the online presence and ordering process for a print services business. By streamlining the catalog structure and simplifying the ordering flow, the new system improved customer access to printing solutions. The integration of design upload features and a more intuitive navigation experience enabled customers to tailor their print products, thereby increasing satisfaction and engagement. Our role involved optimizing their digital platform to foster a conversion-focused user experience.

Read the case study →
Enhancing Custom Print Ordering Experience Through Improved Workflow - project preview
Print shops going online

Enhancing Custom Print Ordering Experience Through Improved Workflow

The project aimed to enhance user engagement and streamline the ordering process for a variety of custom print products. Cmsmart facilitated an overhaul of the client’s online presence, focusing on simplifying product categorization, enhancing the user's design upload capabilities, and ensuring a seamless ordering flow. By implementing user-friendly features, the client now provides improved service discoverability and a satisfying customer journey, ultimately driving greater engagement and satisfaction.

Read the case study →
Transforming E-commerce Experience for Custom Merchandise through Improved Online Catalog - project preview
Apparel & merch

Transforming E-commerce Experience for Custom Merchandise through Improved Online Catalog

This business enhanced its online presence by streamlining the ordering process for custom products. Clients can now navigate a well-organized catalog, simplifying product discovery and order placement. CMSMART played a pivotal role in automating processes, resulting in a smoother customer journey. The new design allows efficient artwork uploads, promoting creative collaboration and ensuring quality control. Comprehensive service offerings are easily accessible through improved navigation, facilitating better customer engagement.

Read the case study →
Print shops going online

Revolutionizing the Ordering Experience for Hot Tub and Spa Services

With a focus on hot tub and spa services, the client sought to enhance their online presence and simplify the customer ordering journey. Cmsmart played a pivotal role by revamping the catalog structure, enabling a more intuitive ordering flow, and facilitating easier service discovery. The revamped interface allows customers to navigate offerings effortlessly, submit their orders seamlessly, and engage with design features that enrich their shopping experience. This transformation has made the ordering process more user-friendly, ultimately enhancing customer satisfaction and increasing conversion rates.

Read the case study →
Transforming Online Ordering for Custom Print Services - project preview
Corporate & B2B portals

Transforming Online Ordering for Custom Print Services

This client specializes in providing personalized print solutions ranging from business cards to large format signage. CMSMART played a pivotal role in refining their online ordering journey, ensuring an intuitive interface and seamless customer experience. By simplifying the product discovery and ordering processes, customers can easily find, configure, and upload designs for their print products, enhancing overall satisfaction and engagement.

Read the case study →
Transforming Online Product Ordering for Enhanced Customer Experience - project preview
Print-on-demand & gifts

Transforming Online Product Ordering for Enhanced Customer Experience

The client operates an online store offering a variety of products catering to customer needs, enabling seamless purchasing and customizations. Cmsmart facilitated improvements to their online presence by enhancing the product catalog structure and streamlining the ordering flow, ultimately creating a user-friendly platform for customers to discover and order products effortlessly.

Read the case study →
Optimizing Online Store Experience for Custom Model Cars and Collectibles - project preview
Print shops going online

Optimizing Online Store Experience for Custom Model Cars and Collectibles

An online retailer specializing in custom model cars enhanced their customer journey and product catalog structure by collaborating with Cmsmart. This partnership facilitated a seamless ordering process, improved service visibility, and a more engaging online presence. By streamlining the traditional print fulfillment model into a digital format, the client was able to simplify user interactions and showcase their product offerings more effectively. The enhanced functionalities integrated by Cmsmart made it easier for customers to navigate through diverse customization options, ensuring a satisfactory shopping experience.

Read the case study →
Transforming Online Custom Product Ordering for Enhanced User Experience - project preview
Print-on-demand & gifts

Transforming Online Custom Product Ordering for Enhanced User Experience

This project involved refining the online custom ordering experience for a client in the printing industry. Focused on enhancing discoverability and simplifying the ordering flow, Cmsmart played a pivotal role in re-structuring the client's product catalog, creating an intuitive path for customers to explore services and submit artwork. The solution enabled easier navigation and a streamlined ordering process, ultimately leading to improved customer satisfaction and reduced ordering friction.

Read the case study →
Enhancing Print Business with Improved Online Ordering and Customer Experience - project preview
Corporate & B2B portals

Enhancing Print Business with Improved Online Ordering and Customer Experience

Cmsmart partnered with a leading print company to revolutionize their online presence and ordering process. Through a comprehensive restructuring of their product catalog, we enhanced customer service offerings, making it easier for clients to discover and select products such as business cards and flyers. Our solution simplified the ordering flow and facilitated artwork uploads, ultimately leading to an improved customer experience and increased efficiency in managing print services.

Read the case study →
Transforming the Online Self-Service Experience for Print Products - project preview
Corporate & B2B portals

Transforming the Online Self-Service Experience for Print Products

This initiative aimed to refine the online presence and ordering experience for a custom print solutions provider. Through a user-centered design and improved navigation structure, CMSMART facilitated easier product discovery and streamlined the order process. Services offered include customized design options for business cards, flyers, and signage, allowing customers to engage directly with a self-service platform. This not only simplified the purchasing journey but also enhanced customer satisfaction with a clear, conversion-ready interface. CMSMART’s commitment ensured that users could effortlessly configure their products, upload designs, and complete their orders seamlessly.

Read the case study →

Planning a similar store?

Look at our services for setup and custom work, or follow a step-by-step guide in the tutorials.

Create free account →