Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
13 case studies in Agencies, API & integrations
Transforming Online Ordering for ID Holders and Accessories - project preview
Agencies, API & integrations

Transforming Online Ordering for ID Holders and Accessories

Lanyards Tomorrow, operated by CKB Ltd, is a family-owned e-commerce retailer offering a wide range of lanyards, ID badge holders, and office supplies. With a commitment to being the number one supplier for events and businesses in the UK, they provide fast dispatch and a user-friendly online shopping experience. CMSMART played a pivotal role in enhancing their online presence by streamlining the ordering journey. This includes improving service discoverability and allowing customers to easily customize products, upload artwork, and obtain design proofs for approval prior to production. The clear categorization of services and an intuitive ordering flow have significantly simplified the purchasing process, fostering a better user experience and position in the market.

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Transforming the Ordering Experience for a Premier Florist in London - project preview
Agencies, API & integrations

Transforming the Ordering Experience for a Premier Florist in London

Flower Station, a renowned florist and online retailer, has created a name for itself in London with its 24-hour operations and a commitment to customer satisfaction. With physical shops and a strong online presence, they blend traditional service with modern e-commerce capabilities. Cmsmart has played a pivotal role in refining Flower Station's online ordering system, enabling customers to navigate effortlessly through an extensive catalog of floral arrangements and gifts. By streamlining the customer journey, improving service discoverability, and optimizing the overall ordering experience, Flower Station can now deliver exceptional service to their clientele, combining quality products with enhanced accessibility.

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Enhancing Online Presence for Dental Website Builders and Their Clients - project preview
Agencies, API & integrations

Enhancing Online Presence for Dental Website Builders and Their Clients

Dental Website Builders specializes in providing custom websites and digital marketing services for dental practices, emphasizing price transparency with no setup fees and no contracts. Their services include SEO, PPC marketing, HIPAA-compliant solutions, and ongoing support. CMSMART played a pivotal role in enhancing their online presence and customer journey. By improving the clarity of services and streamlining the ordering process, CMSMART enabled a more accessible experience for dental practices. Clients can now easily navigate through service offerings, ensuring seamless integration and timely fulfillment of their website solutions.

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Transforming Online Experience for a Leading Croatian Audio Visual Retailer - project preview
Agencies, API & integrations

Transforming Online Experience for a Leading Croatian Audio Visual Retailer

Sonus Art, a prominent Croatian retailer of high-quality audio and video equipment, offers a comprehensive range of products, including speakers, headphones, amplifiers, and accessories, alongside professional installation services. CMSMART played a crucial role in enhancing Sonus Art's online presence by streamlining the customer journey. From browsing product categories to completing purchase orders, the revised system enabled a more intuitive shopping experience, ensuring that customers can easily find what they need. This improvement included optimized navigation and a clearer representation of services, allowing buyers to engage with both products and available on-site support seamlessly.

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Optimized E-Commerce Solution for Custom Print Transfers and Services - project preview
Agencies, API & integrations

Optimized E-Commerce Solution for Custom Print Transfers and Services

Brand Your Life Print Works is an e-commerce platform specializing in custom DTF transfers, sublimation products, and graphic design services. The shop offers multiple ordering methods, allowing customers to easily upload designs or create gang sheets directly on the site. Cmsmart played a pivotal role in enhancing the online presence by streamlining the catalog structure and improving the overall ordering workflow. Customers can now navigate through various services with ease, benefiting from simplified product configurations, artwork uploads, and expedited processing times. The integration of an intuitive interface has led to a frictionless buying journey, empowering customers to place orders effectively and efficiently.

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Enhancing Customer Journey and Service Discovery for a Printing Company - project preview
Agencies, API & integrations

Enhancing Customer Journey and Service Discovery for a Printing Company

Phutprint is a Cardiff-based printing company dedicated to delivering quality printing solutions. However, their original online presence was lacking essential product visibility and a seamless ordering process. Recognizing the need for improvement, CMSMART stepped in to enhance their online platform. We focused on optimizing the customer journey by structuring their services for better visibility. Our contributions simplified service discovery and outlined an efficient ordering workflow. By streamlining the user experience, we aimed to facilitate smoother interactions for clients seeking printing services, thus elevating the overall engagement.

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Enhancing the Online Shopping Experience for Protective Phone Accessories - project preview
Agencies, API & integrations

Enhancing the Online Shopping Experience for Protective Phone Accessories

mySCREEN is an Australian retailer specializing in protective phone cases and accessories, with both an online store and physical kiosk presence. They offer a diverse range of products, including cases for various device models, screen protectors, and repair services. CMSMART played a pivotal role in enhancing mySCREEN's online ordering experience by streamlining the customer journey. The new platform improved service discoverability and made it easier for customers to navigate, select products, and complete their purchases. This transformation has not only revitalized the online store's browsing experience but has also increased customer satisfaction and engagement.

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Optimized Web-to-Print Solution for Enhanced Customer Engagement and Service Delivery - project preview
Agencies, API & integrations

Optimized Web-to-Print Solution for Enhanced Customer Engagement and Service Delivery

In the rapidly evolving web-to-print sector, our client faced challenges in presenting their offerings to potential buyers due to a minimal online presence. CMSMART played a crucial role in enhancing their website by developing a structured catalog that clearly outlines services, thus improving service discoverability. The user experience was transformed to facilitate an easier ordering flow, enabling customers to upload artwork and configure products seamlessly. This improvement aims at reducing the friction that customers encounter when selecting options and submitting designs, ultimately streamlining the entire customer journey from inquiry to fulfillment.

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Enhanced Online Ordering and Portfolio Presence for Web-to-Print Services - project preview
Agencies, API & integrations

Enhanced Online Ordering and Portfolio Presence for Web-to-Print Services

CMSMART enhanced the online presence and ordering process for a prominent web-to-print business, improving the customer journey for designing and purchasing various personalized products. The streamlined solution allows users to interact with a professional online storefront that facilitates easier access to services, ensures clarity in product offerings, and supports artwork uploads seamlessly. This transformation provided a responsive experience, generating a clear path for customers from consultation through to fulfillment, significantly optimizing how services were presented and utilized in the ordering workflow.

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Optimizing Online Print Ordering and Portfolio Presence for a Print Company - project preview
Agencies, API & integrations

Optimizing Online Print Ordering and Portfolio Presence for a Print Company

In the competitive landscape of web-to-print services, enhancing the customer journey and improving discoverability of offerings are essential for success. CMSMART played a pivotal role in transforming the overall online presence and functionality of a Web-to-Print business. By creating a more intuitive buying workflow, customers can easily browse through various print services, upload artwork, and place orders seamlessly. This structural overhaul allowed for improved clarity in service offerings and reduced the friction in the ordering process, resulting in a more engaging, user-friendly experience.

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Enhancing Online Presence for Local Signage and Banner Solutions - project preview
Agencies, API & integrations

Enhancing Online Presence for Local Signage and Banner Solutions

A List Signs & Banners, located in Clovis, California, is dedicated to offering fast turnaround and exceptional quality in signage solutions. The business provides a range of products, including banners, signs, and posters, with a customer-centric workflow that allows clients to request quotes and submit artwork online. CMSMART played a pivotal role in enhancing A List Signs & Banners' online presence by simplifying their ordering process, thus enabling customers to navigate their services more effortlessly, submit project details, and upload files with improved clarity and efficiency. This transformation has led to an enhanced customer experience, reflecting the brand's commitment to quality and innovation.

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Enhanced Online Ordering Experience for Ad On Group's Customers - project preview
Agencies, API & integrations

Enhanced Online Ordering Experience for Ad On Group's Customers

Ad On Group is a well-established Australian brand offering a range of services including offshore staffing, digital marketing, and on-hold messaging. Their web-to-print offerings enable businesses to easily order custom marketing materials such as brochures, signage, and promotional products. Cmsmart played a pivotal role in improving Ad On Group's online presence by streamlining their ordering journey, enabling easier service discoverability, and enhancing user experience through a restructured catalog. The transformation sharpened their customer workflow for product configuration, artwork submission, and order fulfillment, creating a more efficient and customer-friendly interface.

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