Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
288 case studies in Corporate & B2B portals
Optimizing Customer Interaction and Engagement through Effective Online Campaigns - project preview
Corporate & B2B portals

Optimizing Customer Interaction and Engagement through Effective Online Campaigns

In today’s digital landscape, effectively engaging customers is essential for driving sales and building brand loyalty. Cmsmart undertook a marketing campaign focused on improving online interactions through a dedicated Facebook channel. This initiative included managing posts and encouraging customer reviews, which strengthened the community around the brand. By streamlining the engagement process, Cmsmart enhanced the overall customer experience, allowing for better service discovery and interaction while positioning the brand effectively in the competitive eCommerce market.

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Streamlined Customer Ordering Experience for Web-to-Print Services - project preview
Corporate & B2B portals

Streamlined Customer Ordering Experience for Web-to-Print Services

CMSMART helped transform the online ordering process and service visibility for a client in the web-to-print industry. By reimagining the customer journey, we enabled an easier pathway for users to order printed materials such as business cards, flyers, and signage. Our approach emphasized improved catalog structure and service discoverability, facilitating an efficient ordering workflow that includes clear product categories and streamlined options for artwork uploads. The enhancements positioned the client to cater to their customers more effectively, substantially elevating their online presence.

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Enhanced Online Ordering Experience for Custom Printing Services - project preview
Corporate & B2B portals

Enhanced Online Ordering Experience for Custom Printing Services

Dot4Dot is a commercial printing and signage retailer that specializes in offering custom banners, business cards, flags, and canopies. Their unique selling point includes vibrant printing and premium quality materials coupled with expedited shipping options. CMSMART played a crucial role in transforming Dot4Dot’s online ordering journey by optimizing their service catalog structure and streamlining the order workflow. Customers can easily select products, upload their artwork, and choose design assistance or use online design tools. This seamless process not only improved the overall user experience but also enhanced service visibility and accessibility across various product categories, empowering Dot4Dot to meet diverse client needs effectively.

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Optimized Service Catalog and Ordering Flow for IT Solutions Provider - project preview
Corporate & B2B portals

Optimized Service Catalog and Ordering Flow for IT Solutions Provider

CMSMART partnered with a leading IT services firm specializing in information management to enhance their online presence and streamline their ordering process. The company, recognized for its custom software and SharePoint solutions, faced challenges with service discoverability and customer engagement. CMSMART implemented a user-friendly interface that simplified the catalog structure, making it easier for prospective clients to navigate their offerings. Our collaboration significantly improved the client’s online ordering journey, allowing for better user experiences, seamless service selection, and efficient artwork submissions, ultimately leading to increased customer satisfaction and engagement.

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Transforming Customer Experience for Print Ordering and Design Services - project preview
Corporate & B2B portals

Transforming Customer Experience for Print Ordering and Design Services

Alfabet, a family-owned commercial print shop based in Ghent, Belgium, offers an extensive range of printing services, including business cards, flyers, brochures, and custom stationery. Customers benefit from an easy-to-use online platform that allows them to configure products, upload files, and receive PDF proofs efficiently. Cmsmart played a pivotal role in enhancing Alfabet's online presence by streamlining the ordering and customer journey, making it easier for clients to discover their desired print solutions, thus improving service accessibility and workflow.

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Enhancing Online Ad Submission Experience for Event Programs and Recitals - project preview
Corporate & B2B portals

Enhancing Online Ad Submission Experience for Event Programs and Recitals

The client, a web-based platform designed for creating and managing event program ads, faced challenges in offering a seamless online ordering experience. CMSMART collaborated with them to enhance their digital infrastructure, simplifying the ad creation and submission process. This transformation enabled customers, including parents and studio owners, to easily navigate through templates and design options while submitting artwork for their ads. The new system offers a user-friendly portal for account management, ad tracking, and submission confirmation, leading to a more efficient workflow and improved customer satisfaction. CMSMART's focus on clear service categorization and intuitive design increased the overall visibility and accessibility of the client's offerings, significantly amplifying their online presence.

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Corporate & B2B portals

Improving the Order Experience for Web-to-Print Customization and Design

CMSMART partnered with a leading web-to-print eCommerce business to enhance their online presence and streamline the customer ordering experience. The initiative focused on improving product discoverability and simplifying the ordering process for custom printed products such as business cards, flyers, and signage. CMSMART implemented a solution that integrated online design capabilities, enabling customers to easily upload artwork and configure products directly on the website. By re-structuring the product catalog and optimizing user experience, the client now offers a faster, more intuitive online ordering journey, reducing friction for customers and ensuring a seamless workflow from design to production.

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Enhancing Online Experience for Print Ordering and Design Support - project preview
Corporate & B2B portals

Enhancing Online Experience for Print Ordering and Design Support

In today’s fast-paced market, effective printing services must adapt to meet customer demands for convenience and efficiency. CMSMART collaborated with a web-to-print company, significantly enhancing their online ordering experience. By streamlining the overall customer journey—from service discovery to artwork submission—the company now offers a more intuitive interface for customers to engage with their services. CMSMART’s approach included redesigning the catalog structure to feature their wide range of products such as business cards, flyers, and signage. Enhancements made enable users to easily navigate offerings and reduce friction in placing orders.

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Optimized Online Store for Tailored Security Solutions Delivery - project preview
Corporate & B2B portals

Optimized Online Store for Tailored Security Solutions Delivery

Total Security Adviseurs B.V. specializes in providing comprehensive security consultancy and engineering services, offering customized solutions that include strategic planning, project management, and system integration. Their online shop features a range of security products, facilitating clients in ordering security solutions efficiently. Cmsmart played a pivotal role in transforming their digital presence, streamlining the online ordering process with improved catalog structure and user experience, which significantly enhanced service discoverability and simplified the customer journey.

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Improving Online Ordering for E-Government and Corporate Solutions - project preview
Corporate & B2B portals

Improving Online Ordering for E-Government and Corporate Solutions

As a technology solutions and transaction services company, the client specializes in identity management, revenue collection, and HR automation for both public and private sectors. They provide integrated platforms and production services, ensuring efficient operations and a reliable customer experience. CMSMART significantly enhanced the client’s online presence by structuring their service catalog for greater accessibility and streamlining the ordering journey, allowing clients to easily navigate, select, and order solutions tailored to their needs.

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Transforming Service Offerings and Client Engagement for Marketing Agency - project preview
Corporate & B2B portals

Transforming Service Offerings and Client Engagement for Marketing Agency

The marketing agency specializes in tailored digital strategies, including SEO, social media management, and paid advertising services. With a focus on the unique needs of each client, they provide solutions that not only enhance their online presence but also ensure effective engagement with target audiences. CMSMART played a pivotal role in optimizing the client’s online ordering journey, resulting in a streamlined experience for prospective buyers. The agency now benefits from clearer categorizations of services, making service discovery simpler and more efficient. By enhancing the overall user experience, CMSMART facilitated improved communication and engagement between the agency and its clients, empowering them with better tools for service exploration and selection.

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Enhancing Ordering Efficiency for Large Format Printing Solutions - project preview
Corporate & B2B portals

Enhancing Ordering Efficiency for Large Format Printing Solutions

This collaboration focused on improving the online presence and ordering process for a leading large-format printing and signage company. By streamlining their service offerings and implementing a more intuitive customer journey, we aimed to enhance service discoverability and make it easier for clients to place orders. CMSMART delivered a refined catalog structure that showcases various products such as banners, signage, and custom printing options, along with a simplified inquiry and design submission process. As a result, customers now experience an easier transition from inquiry to order placement, ensuring a seamless journey from project conception through to fulfillment.

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