Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Enhancing the Customer Experience for Print and Design Services - project preview
Corporate & B2B portals

Enhancing the Customer Experience for Print and Design Services

The client specializes in providing a range of print services including business cards, flyers, signage, and custom designs. Their focus is on offering a seamless online ordering experience for customers. Cmsmart played a pivotal role in improving their website by streamlining the customer journey, making it easier for users to discover services, configure products, and upload designs directly. This transformation has marked a significant improvement in customer engagement and satisfaction.

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Delivering Improved User Experience for Custom Print Orders - project preview
Print shops going online

Delivering Improved User Experience for Custom Print Orders

Cmsmart enabled a more streamlined online ordering process for a business specializing in custom print products. By improving the website's catalog structure, enhancing the user experience, and simplifying the artwork submission workflow, we facilitated a smoother customer journey from design to order fulfillment. Clients can now effortlessly navigate the product offerings, upload designs, and process their orders more efficiently, resulting in a more effective online presence.

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Transforming Customer Experience with Streamlined Print Ordering and Design - project preview
Corporate & B2B portals

Transforming Customer Experience with Streamlined Print Ordering and Design

This client specializes in providing a comprehensive range of custom printing services including business cards, flyers, and signage. By enhancing their online platform, we enabled an intuitive customer journey that simplifies the ordering process and makes it easier for clients to customize their products. Our collaboration focused on improving catalog organization, facilitating design uploads, and creating a seamless user experience, resulting in a more effective and attractive online presence.

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Improving Online Ordering for a Custom Print Business - project preview
Agencies, API & integrations

Improving Online Ordering for a Custom Print Business

This project focused on enhancing YooCustom's online presence by streamlining its product ordering process. By simplifying the customer journey, Cmsmart played a crucial role in improving discoverability and usability, allowing customers to efficiently navigate services and personalize products. The integration of advanced features resulted in a more engaging user experience, ultimately facilitating seamless product customization for a variety of printing needs.

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Enhancing Customer Journey for Custom Print Products and Services - project preview
Corporate & B2B portals

Enhancing Customer Journey for Custom Print Products and Services

This case study explores how Cmsmart transformed the online presence and ordering efficiency for a custom print business. By focusing on the customer journey, Cmsmart implemented strategies to streamline product ordering from business cards to banners. The new design improved service discoverability and enhanced the customer experience, making it easier to upload artwork and customize print products online. This evolution encouraged user engagement, simplified processes, and elevated the overall purchasing experience.

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Streamlined Print Ordering and Customer Design Experience Improvement - project preview
Print shops going online

Streamlined Print Ordering and Customer Design Experience Improvement

This initiative focused on enhancing the ecommerce capabilities of a print service provider, promoting a simplified customer workflow. By implementing strategic improvements to the online ordering process, the client can now offer a structured catalog and an easier design upload experience to their users. Cmsmart played a pivotal role in refining these processes, ensuring that clients discover services more easily and experience reduced friction when submitting orders.

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Print-on-demand & gifts

Enhancing Online Ordering for Custom Banner Printing Services

Our client specializes in providing tailored printing solutions for banners and promotional materials. Cmsmart played a crucial role in refining the client's digital ordering process, making it user-friendly and efficient. We focused on optimizing the customer journey from product discovery to the final design upload, ensuring a streamlined experience that simplifies the ordering process.

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Transforming Online Ordering with Streamlined Catalogs and User Experience - project preview
Corporate & B2B portals

Transforming Online Ordering with Streamlined Catalogs and User Experience

The client specializes in offering personalized products including invitations, business cards, and other printed materials. Their goal was to enhance their online presence and simplify the customer journey. By implementing a more intuitive ordering system, customers can easily explore services, configure products, and upload designs. Cmsmart played a pivotal role in optimizing this process, resulting in a more efficient and user-friendly online environment.

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Enhancing Online Ordering and Service Discovery for Textile Customization - project preview
Apparel & merch

Enhancing Online Ordering and Service Discovery for Textile Customization

This case study highlights how Cmsmart partnered with a textile printing business to transform their online ordering system. The client's focus was on offering a range of customizable products, including business cards and posters, while ensuring a seamless customer journey. Cmsmart implemented streamlined service categories and improved the user experience through enhanced ordering flows and clearer service presentations. This alignment effectively enabled the business to showcase their textile printing services more prominently and intuitively, aiding customers in discovering the right products.

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Transforming Online Ordering Experience for Custom Products and Signage - project preview
Print-on-demand & gifts

Transforming Online Ordering Experience for Custom Products and Signage

This initiative focuses on improving the customer journey for personalized products and signage solutions. By refining the online storefront, customers can easily navigate through a comprehensive range of services. The result is a more efficient ordering flow, enabling users to achieve their desired outcomes from start to finish. Through strategic enhancements implemented by Cmsmart, the client has witnessed significant improvements in discovering services and processing orders effectively.

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Other online ordering

Transforming Catalog Structure and Ordering Flow for a Health Products Retailer

A health products retailer sought to improve its online presence and enhance customer experience in product discovery and purchasing. Cmsmart played a pivotal role in streamlining their product catalog structure, simplifying the ordering flow, and facilitating design uploads. By ensuring a user-friendly experience, the retailer can now offer clearer service discovery, making it easier for customers to navigate and select desired health products.

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Revamping Online Ordering and Service Discovery for Floral Retail - project preview
Agencies, API & integrations

Revamping Online Ordering and Service Discovery for Floral Retail

This case illustrates the transformation of an online platform specializing in floral products, focusing on an enhanced ordering experience and improved catalog structure. With a clear understanding of customer journey needs, the services are streamlined for better product discoverability and purchase flow. The platform now allows seamless browsing and ordering, enabling clients to easily navigate through various floral offerings while ensuring a user-friendly interaction with customizable design options.

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