Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Transforming the Online Catalog and Ordering Experience for a Printing Business - project preview
Print shops going online

Transforming the Online Catalog and Ordering Experience for a Printing Business

This printing business faced challenges in showcasing its extensive range of products effectively and simplifying the ordering process for customers. Cmsmart enhanced their online presence by streamlining the product catalog structure and creating a more intuitive ordering journey. Clients can now effortlessly navigate categories, configure products, and submit design files, significantly improving service discoverability and customer engagement. By optimizing the overall user experience, Cmsmart has helped this business enhance its online ordering and fulfillment capabilities.

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Improving Customer Journey and Service Discoverability for Custom Print Services - project preview
Print shops going online

Improving Customer Journey and Service Discoverability for Custom Print Services

This project focused on enhancing the online presence and customer journey for a company specializing in custom signage and printed products. The client sought to improve their online ordering process by streamlining product discovery and ordering flows. Through a comprehensive redesign and structural improvement of their website, CMSMART facilitated a seamless customer experience that encourages service exploration and simplifies order placement.

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Optimizing Online Ordering for Custom Print Services and Products - project preview
Corporate & B2B portals

Optimizing Online Ordering for Custom Print Services and Products

This client specializes in custom printing services, offering products such as business cards, flyers, and signage. Cmsmart played a crucial role in refining their online presence by implementing a more structured product catalog, simplifying the ordering process, and enhancing service visibility. Our collaboration made it easier for customers to navigate the service offerings, select options, and upload designs while providing a seamless user experience that encourages conversion.

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Transforming Custom Product Ordering with Streamlined Online Solutions - project preview
Corporate & B2B portals

Transforming Custom Product Ordering with Streamlined Online Solutions

This initiative involved revamping an eCommerce platform to support a diverse range of custom product offerings including business cards, flyers, and signage. The client required a seamless user experience to facilitate product selection and customization. By optimizing the online ordering process, CMSMART enhanced the overall customer journey, enabling users to discover services easily, configure products effectively, and submit designs without friction. This led to improved operational efficiency and a more compelling online presence for the business.

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Streamlined Ordering and Improved Service Discovery for Print Products - project preview
Corporate & B2B portals

Streamlined Ordering and Improved Service Discovery for Print Products

This initiative focused on enhancing the client’s online presence by simplifying the customer journey for ordering print products such as business cards, flyers, and signage. Cmsmart played a pivotal role in improving service visibility and the overall ordering process. Customers now benefit from a more organized catalog, intuitive navigation, and a design upload option that significantly reduces friction during the purchase process.

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Transforming Online Ordering and Product Personalization for Custom Merchandise - project preview
Apparel & merch

Transforming Online Ordering and Product Personalization for Custom Merchandise

Cmsmart played a pivotal role in enhancing the online presence of a company specializing in custom merchandise. By streamlining the online ordering process and providing a portfolio-ready catalog structure, we facilitated easier product discoverability and a seamless customer journey. Our approach resulted in improved user experiences, allowing customers to effortlessly design and order personalized products while enjoying a more user-friendly interface.

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Enhancing Digital Print Services with Streamlined Ordering Processes - project preview
Corporate & B2B portals

Enhancing Digital Print Services with Streamlined Ordering Processes

The client's business specializes in providing a wide range of print products, including business cards, flyers, posters, and signage. Customers can easily personalize these products through a user-friendly online platform. CMSMART played a pivotal role in enhancing the client's online presence by improving the ordering process, enabling customers to configure products with greater ease, and simplifying the artwork upload mechanisms. This transformation allowed for a smoother customer journey, significantly improving service discoverability and reducing any barriers to purchase.

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Transforming the Salon Supply Experience through Effective Online Ordering - project preview
Corporate & B2B portals

Transforming the Salon Supply Experience through Effective Online Ordering

The business specializes in providing a wide range of salon supplies and equipment, enhancing the ordering experience for customers. By improving the online ordering process and product discoverability, Cmsmart has helped to streamline the shopping journey, making it easier for customers to access the products they need. This transformation not only simplifies the purchasing process but also enhances the overall customer experience, ensuring that salon professionals can easily find and order the supplies they require efficiently.

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Enhancing Customer Journey for Homeware Products with Streamlined Online Ordering - project preview
Other online ordering

Enhancing Customer Journey for Homeware Products with Streamlined Online Ordering

Cmsmart collaborated with a prominent homeware retailer to reformulate their online ordering system. By simplifying the customer journey, we enhanced the discoverability and categorization of their extensive product catalog. Our solutions reduced friction in the ordering process, allowing clients to customize designs effortlessly and upload artwork directly. This led to an improved user experience, making it easier for customers to navigate and purchase their desired homeware products.

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Improving Online Ordering Experience for Print Services and Custom Products - project preview
Print-on-demand & gifts

Improving Online Ordering Experience for Print Services and Custom Products

This project focused on transforming the online presence of a print service provider, aiming to streamline their service offerings and enhance the customer ordering journey. By optimizing the catalog structure and improving the user interface, customers now find it easier to discover services and complete their orders. The solution enhanced product discoverability and simplified the process of uploading designs and customizing products, resulting in a more efficient workflow.

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Enhancing Customer Experience for Custom Product Personalization and Online Ordering - project preview
Print-on-demand & gifts

Enhancing Customer Experience for Custom Product Personalization and Online Ordering

This company specializes in providing personalized products and printing services, offering customers a seamless experience in creating and ordering custom items. Cmsmart played a crucial role in refining the online ordering process, ensuring a user-friendly catalog structure while enhancing the customers' design capabilities and overall service discoverability.

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Elevating Graphic Service Delivery with Improved Online Ordering Experience - project preview
Other online ordering

Elevating Graphic Service Delivery with Improved Online Ordering Experience

This case highlights how CMSMART elevated a client's online presence and ordering process by enhancing the customer journey for graphic services. By refining the catalog structure and streamlining the artwork submission flow, CMSMART simplified the user experience, ensuring that customers can easily navigate through service offerings while providing clearer pathways for design requests. The resulting enhancements not only improved service discoverability but also facilitated a more efficient workflow, ultimately benefiting both the business and its clientele.

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