Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Streamlined Online Ordering System for Custom Hobby Products - project preview
Print-on-demand & gifts

Streamlined Online Ordering System for Custom Hobby Products

This project showcased the transformation of an online platform dedicated to custom hobby products by enhancing the customer journey. The solution implemented focused on simplifying the ordering flow and improving service discoverability. By optimizing product categories and enabling users to effortlessly upload designs, the shopping experience became more intuitive, resulting in higher customer satisfaction and a more efficient workflow.

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Transforming Custom Print Solutions with Enhanced Online Ordering and Portfolio Display - project preview
Corporate & B2B portals

Transforming Custom Print Solutions with Enhanced Online Ordering and Portfolio Display

A comprehensive overhaul of the online presence was initiated to facilitate a seamless integration of custom printing services. The project focused on enhancing the customer journey for ordering printed materials, including business cards and signage, through a better-organized catalog and an intuitive ordering flow. Key improvements implemented involve a user-friendly design showcasing various service offerings, streamlined product selection processes, and optimized artwork submission, allowing for a significantly more engaging user experience.

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Improving Online Ordering for Custom Meal Preparation Services - project preview
Other online ordering

Improving Online Ordering for Custom Meal Preparation Services

This project focused on enhancing the online ordering experience for a service that specializes in customizable meal preparation. With an array of meal options and a user-friendly interface, CMSMART played a pivotal role in restructuring the client's online presence, making it easier for customers to discover and order meals tailored to their dietary preferences. The new site setup streamlined the ordering process, reduced potential friction points, and improved overall customer satisfaction with a clear UX design that promotes a smoother transition from selection to order confirmation.

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Improved Online Ordering for Custom Canvas Art and Prints - project preview
Photo, canvas & photobooks

Improved Online Ordering for Custom Canvas Art and Prints

This initiative focused on refining the customer journey for a custom canvas art business, enhancing their online ordering process. Cmsmart played a pivotal role in revamping the catalog structure, streamlining the ordering flow, and enabling a more intuitive online design experience. As a result, customers can easily navigate through the available products, select customization options, and upload their artwork. The enhanced UX has led to a more seamless shopping experience, ultimately facilitating higher conversion rates and customer satisfaction.

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Transforming the Online Ordering Experience for Custom Print Services - project preview
Corporate & B2B portals

Transforming the Online Ordering Experience for Custom Print Services

This project focuses on improving the online presence and ordering process for a custom print service provider. With an enhanced catalog structure for products like business cards, flyers, and signage, customers can now easily navigate the offerings. CMSMART played a crucial role in optimizing the ordering workflow for better efficiency, allowing customers to design and upload artwork seamlessly. The solutions implemented support a smoother customer journey, drive satisfaction, and enable effective management of custom print orders.

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Enhancing Online Ordering Experience for Custom Print Services - project preview
Corporate & B2B portals

Enhancing Online Ordering Experience for Custom Print Services

The client specializes in providing a range of custom print services, including business cards, flyers, and signage, aimed at businesses and individual customers who value personalized print options. With a focus on simplifying the customer journey from selecting products to final order placement, Cmsmart enhanced the client's online presence and streamlined their ordering process. This transformation involved the development of clear categorization of services, seamless design upload options, and a user-centric interface, resulting in an improved experience for customers seeking custom print solutions. Overall, these enhancements have contributed to a more efficient and engaging online ordering experience.

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Transforming the Online Ordering Journey for Aerial Photography Services - project preview
Photo, canvas & photobooks

Transforming the Online Ordering Journey for Aerial Photography Services

The client provides aerial photography and videography services, focusing on commercial applications such as real estate, construction, and event coverage. With a commitment to deliver high-quality visual content, they sought to enhance their online ordering system and improve overall customer experience. Our collaboration focused on restructuring their online presence to facilitate easier service discovery, an intuitive ordering process, and streamlined uploads for clients, ultimately elevating their digital footprint and service delivery.

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Enhancing Online Ordering for Digital Print Services and Client Engagement - project preview
Print shops going online

Enhancing Online Ordering for Digital Print Services and Client Engagement

This project revolved around improving the digital print service's online presence and customer ordering workflow. The focus was on streamlining the customer journey from product selection to order fulfillment. Comprehensive improvements were implemented to enhance the experience for customers looking to personalize their digital prints, ensuring they could navigate selections easily and manage their artwork submissions effortlessly.

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Enhancing the Online Presence and Ordering Workflow for Print Services - project preview
Corporate & B2B portals

Enhancing the Online Presence and Ordering Workflow for Print Services

This portfolio highlights the transformation achieved for a leading print service provider. With an expanded range of offerings that include business cards, flyers, and signage, the client sought to enhance their online presence and simplify the customer ordering journey. Cmsmart played a pivotal role in redesigning the website structure to improve service discoverability and create a user-friendly ordering process. The new setup allows for easier navigation through service categories and optimized the checkout experience for customers, ultimately driving engagement and satisfaction.

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Improving Customer Journey for Custom Printing with Efficient Ordering Solutions - project preview
Print-on-demand & gifts

Improving Customer Journey for Custom Printing with Efficient Ordering Solutions

This portfolio entry showcases the transformation of an online printing service specializing in custom products. The company recognized the need for an upgraded online presence that would enhance customer experience and streamline ordering processes. Cmsmart played a critical role in redesigning the operational workflow to ensure a seamless experience for users. By simplifying the ordering flow, enhancing product categorization, and enabling efficient design uploads, Cmsmart helped the business transform its digital platform into an optimized and user-friendly hub for printing services.

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Transforming the Online Ordering Experience for Print Services - project preview
Print-on-demand & gifts

Transforming the Online Ordering Experience for Print Services

Cmsmart partnered with a leading web-to-print business to improve their online ordering infrastructure. By enhancing product discoverability and streamlining the customer journey, the client can now offer a more engaging and intuitive experience for users seeking personalized print services. The outcomes include reduced friction in the ordering process and improved customer satisfaction, facilitated by better-organized product categories and a clearer service offering.

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Enhancing the Customer Journey for Custom Print Products Online - project preview
Corporate & B2B portals

Enhancing the Customer Journey for Custom Print Products Online

Cmsmart played a pivotal role in transforming the client's online presence by optimizing the ordering process for custom printed products. The solution focused on improving the discoverability of services, making it easier for customers to navigate and order products like business cards, flyers, and banners. With expertly structured product categories and an intuitive ordering flow, unique design uploads, and a clear presentation of services, the customer's online experience was significantly enhanced, leading to a more engaged audience and streamlined operations.

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