Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Transforming Customer Journeys in Online Print Ordering Solutions - project preview
Print shops going online

Transforming Customer Journeys in Online Print Ordering Solutions

This project focused on improving the online presence and ordering journey of a print service provider. By streamlining product offerings and enhancing the customer experience, the business established a clearer path for customers seeking custom printing solutions. Our contribution centered on refining the purchasing process, integrating better product structuring, and ensuring an intuitive service discovery experience.

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Optimizing Online Ordering for Print Services with Streamlined Design Solutions - project preview
Print-on-demand & gifts

Optimizing Online Ordering for Print Services with Streamlined Design Solutions

This portfolio entry highlights the transformation of a print services provider’s online presence by enhancing the customer journey for ordering personalized products. By refining the catalog structure and optimizing the design upload process, the business has seen significant improvements in discoverability and user engagement. Cmsmart played a crucial role in streamlining the ordering experience, making it easier for customers to select options and submit artwork efficiently.

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Streamlining Custom Product Ordering and Experience Improvement for a Sports Banner Business - project preview
Print-on-demand & gifts

Streamlining Custom Product Ordering and Experience Improvement for a Sports Banner Business

This project aimed to enhance the online presence and ordering experience for a business specializing in custom sports banners. CMSMART played a pivotal role in restructuring the product catalog and simplifying the customer ordering process, significantly improving discoverability and user flow. By implementing a well-organized catalog and clearer service categories, customers can easily navigate through product options and upload designs, leading to a more satisfying online shopping experience.

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Transformative E-commerce Solution for Improved Customization and User Experience - project preview
Other online ordering

Transformative E-commerce Solution for Improved Customization and User Experience

This client specializes in providing a wide range of customizable products, offering users an integrated and seamless online ordering experience. CMSMART played a crucial role in enhancing the client's platform, improving the structure of their product catalog and facilitating a more intuitive ordering workflow. By optimizing the customer journey, we ensured that users can efficiently customize and order products, resulting in a notable increase in user satisfaction and engagement.

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Enhancing Online Presence for Customized Signage Solutions - project preview
Print shops going online

Enhancing Online Presence for Customized Signage Solutions

The company specializes in providing high-quality custom signage products tailored for both businesses and individual customers. Focused on efficiency and user experience, they streamline the ordering process for custom signs, posters, and related products. In collaboration with an expert consultancy, significant improvements were made to their online ordering system, ensuring a smoother customer journey. Key enhancements included an organized product catalog, simplified design upload features, and an efficient ordering process, ultimately increasing service discoverability and user satisfaction.

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Agencies, API & integrations

Enhancing Online Ordering Workflow for Personalized Beer Coasters

Cmsmart has enabled a streamlined online experience for creating custom beer coasters, enhancing the discoverability of personalized products. Clients can now easily navigate various options and submit their artwork through an improved ordering journey. This solution not only simplified the customer flow but also made it easier for businesses to manage and fulfill orders efficiently.

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Enhancing Ordering and Customization for Print Products - project preview
Corporate & B2B portals

Enhancing Ordering and Customization for Print Products

This project focused on elevating the online presence of a print products business, emphasizing services such as custom business cards, flyers, and signage. Our consulting services facilitated a more intuitive ordering process, enhancing the user experience for customers looking to personalize and order printed materials. By refining the service discovery process and catalog structure, we enabled users to navigate seamlessly and submit their designs effortlessly.

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Transforming the Online Ordering Experience for Print Services - project preview
Corporate & B2B portals

Transforming the Online Ordering Experience for Print Services

This project focused on enhancing the online presence and user experience for a shop specializing in print products. By streamlining the ordering journey, CMSMART improved the client's service discoverability and customized ordering capabilities. Customers can now easily navigate the enhanced product categories, upload designs for their orders, and enjoy a more efficient workflow from quote to fulfillment.

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Transforming Ordering Experience for a Motorsport Merchandise Retailer - project preview
Apparel & merch

Transforming Ordering Experience for a Motorsport Merchandise Retailer

This project involved redesigning the online presence of a retailer offering a variety of motorsport merchandise, including clothing, accessories, and gear. By enhancing the product catalog and improving the online ordering workflow, the client can now offer customers a more intuitive and engaging shopping experience. The revamped platform allows for easier category navigation, streamlined order placements, and improved service discoverability. Cmsmart played a key role in optimizing the customer journey and facilitating product upload processes.

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Enhancing Customer Journey for Personalized Products and Services - project preview
Print-on-demand & gifts

Enhancing Customer Journey for Personalized Products and Services

This initiative highlighted the need for a seamless customer journey in the custom product domain. By enhancing the online ordering process, we focused on making the experience user-friendly and intuitive. Cmsmart played a crucial role in refining the client’s portfolio presence, enabling clearer service discovery and an optimized ordering flow that reduces complexity for customers. The structural improvements led to a more streamlined engagement process with clients while showcasing their services effectively.

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Streamlined Online Ordering Experience for Print Services - project preview
Corporate & B2B portals

Streamlined Online Ordering Experience for Print Services

The client specializes in providing a comprehensive range of printing services, including business cards, flyers, and signage. CMSMART played a crucial role in enhancing the online ordering process by improving the overall website infrastructure. The client experienced a more user-friendly interface, allowing customers to easily navigate their extensive catalog and place orders seamlessly.

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Transforming the Digital Print Ordering Experience for Customers - project preview
Print shops going online

Transforming the Digital Print Ordering Experience for Customers

This project focused on optimizing the online ordering and customization experience for a digital print service provider. By refining the website structure and enhancing user navigation, Cmsmart played a crucial role in improving service discoverability and streamlining the overall client ordering workflow. The results include easier access to services and a more intuitive ordering path.

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