Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Streamlining the Online Ordering Journey for Custom Print Solutions - project preview
Print shops going online

Streamlining the Online Ordering Journey for Custom Print Solutions

Cmsmart supported a custom print services provider in improving their online ordering system. They focused on enhancing the user experience by simplifying the product selection process, integrating a seamless order placement, and ensuring clear service discovery. The improved online presence enables customers to easily navigate product options, submit designs, and manage orders efficiently.

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Transforming the Online Ordering Journey for Print Customers - project preview
Corporate & B2B portals

Transforming the Online Ordering Journey for Print Customers

This company provides a variety of print solutions, including business cards, posters, flyers, and signage. With Cmsmart's expertise, the online ordering journey has been significantly improved. The new system allows customers to easily navigate through a well-structured product catalog, streamline order processes, and upload designs effortlessly. Cmsmart played a vital role in enhancing the overall customer experience, resulting in an intuitive workflow that benefits both the client and their customers.

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Enhancing Customized Product Ordering for Improved Customer Engagement - project preview
Other online ordering

Enhancing Customized Product Ordering for Improved Customer Engagement

A leading online business offering a wide range of customizable products improved its digital presence with a streamlined ordering process. By focusing on enhancing customer experience through better navigation, improved service discoverability, and optimizing the ordering flow, the business has transformed how customers interact with their product offerings. Cmsmart played an integral role in this transformation by delivering solutions that simplify the customer journey while ensuring accurate and efficient order processing.

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Optimizing Online Ordering and Service Discovery for Print Products - project preview
Corporate & B2B portals

Optimizing Online Ordering and Service Discovery for Print Products

This company specializes in providing a wide range of print products, including business cards, flyers, and signage. With a focus on delivering customized solutions, they aim to simplify the customer journey from initial quote to final product fulfillment. Cmsmart played a pivotal role in enhancing their online presence by streamlining order processes, improving product configuration options, and enabling easier artwork uploads for customers. The result is a more efficient, user-friendly experience, ultimately driving customer satisfaction and boosting overall service discoverability.

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Transforming Online Presence and Ordering for Professional Workwear Retailer - project preview
Corporate & B2B portals

Transforming Online Presence and Ordering for Professional Workwear Retailer

This project revolved around enhancing an eCommerce platform for a professional workwear retailer focusing on providing high-quality customization solutions. The client faced challenges in optimizing their online ordering process, particularly in product discovery and customer engagement during the design selection journey. Cmsmart played a pivotal role in transforming their online catalog, making it easier for customers to navigate, find, and personalize products. This facilitated a seamless ordering flow that improved user experience and operational efficiency, ensuring customers could engage effectively with the brand's services.

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Transforming the Custom Ordering Experience for Efficient Workflow - project preview
Print-on-demand & gifts

Transforming the Custom Ordering Experience for Efficient Workflow

The business focuses on providing high-quality customizable products, including signage and print materials. With a user-friendly interface, customers can easily navigate through categories, make selections, and upload designs for printing. Cmsmart played a pivotal role in enhancing this platform by creating a more organized catalog structure and a streamlined ordering flow. Customers can now easily discover services, configure products, and submit artwork with reduced friction, significantly improving their overall experience and satisfaction.

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Transforming the Online Printing Experience with Streamlined Ordering and Service Discovery - project preview
Print shops going online

Transforming the Online Printing Experience with Streamlined Ordering and Service Discovery

This portfolio entry highlights how Cmsmart empowered a client's print business by enhancing their online ordering process and service discoverability. By refining the catalog structure, implementing an intuitive ordering flow, and adding runtime design capabilities, clients can seamlessly submit artwork while navigating through clearer service categories. Cmsmart acted as a crucial partner in amplifying the client's digital presence and facilitating a smoother customer journey.

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Transformed E-commerce Experience for Print Product Ordering - project preview
Print shops going online

Transformed E-commerce Experience for Print Product Ordering

The client, specializing in custom print products and services, faced challenges in their online ordering process, hindering customer experience. Through strategic enhancements, Cmsmart significantly improved the client's e-commerce presence by creating a more intuitive catalog structure and streamlining the ordering flow. Customers now enjoy a seamless design upload and configuration experience, enabling easier service discoverability and a conversion-ready user experience.

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Transforming Online Experience for Custom Print and Design Services - project preview
Corporate & B2B portals

Transforming Online Experience for Custom Print and Design Services

The company specializes in providing diverse printing solutions, including business cards, flyers, posters, and signage. With a focus on customization and an efficient ordering process, customers can easily navigate through services, upload designs, and place orders online. Enhancing this journey, CMSMART introduced a streamlined digital presence, improving catalog categorization and simplifying customer workflows, ensuring a seamless and effective online experience.

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Improving Online Ordering Flow and Portfolio Experience for Clients - project preview
Corporate & B2B portals

Improving Online Ordering Flow and Portfolio Experience for Clients

Cmsmart played a crucial role in enhancing the online ordering experience for a business specializing in custom print products, including business cards, flyers, and signage. By transforming the client’s online presence, we facilitated a smoother customer journey and simplified the service discovery process. Customers can easily navigate through a well-structured catalog, select product options, and upload their designs seamlessly. Our expert integration ensured that visitors are presented with clear information while placing orders, significantly improving the overall user experience. The result is a more efficient and less friction-filled ordering process that meets customer needs and enhances the business’s portfolio visibility.

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Transforming Customer Journey with Improved Online Service Workflow - project preview
Other online ordering

Transforming Customer Journey with Improved Online Service Workflow

Cmsmart delivered strategic enhancements to bolster the effectiveness of online services for a professional firm, focusing on the seamless user journey from service discovery to ordering. The firm needed to elevate its website's functionality for better customer engagement and order management. By implementing an improved site structure and user-friendly features, Cmsmart significantly streamlined the client's online service offerings, allowing customers to navigate effortlessly and place orders efficiently.

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Enhancing Online Ordering Systems for Improved Customer Experience and Efficiency - project preview
Agencies, API & integrations

Enhancing Online Ordering Systems for Improved Customer Experience and Efficiency

This project improved the online presence of a local floral business by optimizing their ordering systems. The client's focus on timely deliveries and customer satisfaction was addressed through enhancements in email notifications to include shipping dates and times, which streamline the ordering flow. As a result, the client can now provide clearer communication with customers, ultimately driving a better customer experience.

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