Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Transforming Online Ordering and Service Discovery for Print Services - project preview
Agencies, API & integrations

Transforming Online Ordering and Service Discovery for Print Services

This project showcases how the business improved its online ordering process and enhanced customer experience by streamlining service discovery and simplifying the ordering flow. The integration of intuitive design tools helped users navigate product options more easily, ultimately making the process more efficient and effective for both customers and the print service provider.

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Transforming the Online Ordering Journey for Print Products - project preview
Corporate & B2B portals

Transforming the Online Ordering Journey for Print Products

This initiative focused on enhancing the client’s online presence and ordering process for print products, including business cards, flyers, and signage. By refining the catalog structure and streamlining the ordering flow, customers can seamlessly browse offerings and customize designs. Our approach resulted in a clearer service discovery pathway, facilitating an engaging shopping experience. This transformation not only attracted new customers but also improved overall satisfaction with the ordering process.

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Enhancing Online Ordering for Better Product Discovery and Customer Experience - project preview
Agencies, API & integrations

Enhancing Online Ordering for Better Product Discovery and Customer Experience

This collaboration focused on streamlining the client's user journey within the ecommerce space. By enhancing product categorization and simplifying the online ordering process, we facilitated a more intuitive and engaging customer experience. Our approach aimed at improving service discoverability and reducing friction when submitting designs, leading to increased user satisfaction and efficiency in order management.

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Improved Customer Journey for Premier Print Services with CMSMART - project preview
Corporate & B2B portals

Improved Customer Journey for Premier Print Services with CMSMART

This project improved the online presence and ordering experience for a print service company specializing in customizable print products. The solution focused on enhancing catalog structure, streamlining ordering processes, and providing better service discoverability. By adopting a more user-friendly interface and optimizing product configurations, CMSMART facilitated a smoother customer journey from product selection to order placement, ultimately increasing user satisfaction and engagement.

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Enhancing the Custom Order Experience in Online Print Services - project preview
Corporate & B2B portals

Enhancing the Custom Order Experience in Online Print Services

In today's fast-paced digital environment, ensuring an exceptional customer experience is crucial for print service providers. Our client specializes in offering a variety of printing services, including business cards, flyers, signage, and personalized products. Cmsmart enabled significant enhancements to their online ordering process and customer engagement through a refined catalog structure, streamlined ordering flow, and improved artwork upload capabilities. This transformation empowered customers to easily navigate their service offerings and place customized orders more efficiently, ultimately leading to greater satisfaction and loyalty.

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Transforming the Ordering Experience for Custom Print Services - project preview
Corporate & B2B portals

Transforming the Ordering Experience for Custom Print Services

The client specializes in offering a broad range of custom print services, including business cards, flyers, banners, and signage. They required a solution that would streamline their ordering process while enhancing the user experience for customers. Cmsmart significantly improved their online presence by providing an intuitive and organized catalog structure, facilitating an easier ordering flow, and integrating features for artwork uploads and online design. This transformation resulted in a more efficient customer journey, enabling users to select products and submit designs with reduced friction and improved service discovery.

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Transforming Customer Experience for Custom Print Orders and Designs - project preview
Print-on-demand & gifts

Transforming Customer Experience for Custom Print Orders and Designs

This portfolio entry showcases a comprehensive revamp of the online ordering experience for a custom print business. By aligning the user interface with the core services offered, we have streamlined the customer journey from product selection to design submission. The solution enhances service visibility, simplifies order processing, and fosters better customer interactions through personalized design capabilities. Cmsmart played a pivotal role in enhancing the online presence and operational efficiency, positioning the business for sustained growth in a competitive market.

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Enhancing the Online Experience for Customized Print Solutions - project preview
Print shops going online

Enhancing the Online Experience for Customized Print Solutions

Cmsmart collaborated with a leading provider of custom print products to revamp their online ordering system. By enhancing the catalog structure and improving the product selection process, our solutions facilitated an intuitive and efficient ordering flow. This transformation allows customers to seamlessly navigate and select various print products, ensuring a streamlined experience from concept to fulfillment.

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Enhancing Online Print Ordering Experience for Custom Products - project preview
Corporate & B2B portals

Enhancing Online Print Ordering Experience for Custom Products

This project centered on improving the online ordering system for a print service that specializes in custom products such as business cards, flyers, and promotional materials. By implementing a more intuitive catalog structure and streamlining the ordering flow, customers can now easily navigate through various product categories and upload designs seamlessly. Cmsmart focused on enhancing user experience and eliminating barriers that previously hindered straightforward transactions. This transformation has led to a significantly more efficient process for both customers and the business.

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Transforming Online Ordering for Custom Product Services with Improved Workflow - project preview
Agencies, API & integrations

Transforming Online Ordering for Custom Product Services with Improved Workflow

This portfolio entry highlights how Cmsmart helped a client in the custom products sector streamline their online ordering process. By enhancing the client’s services, CMSMART improved the product catalog structure and ordering journey, resulting in a more efficient experience for customers in customizing their products. The integration facilitated better service discovery, enabling users to easily navigate the offerings and submit designs effectively.

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Transformation of Online Ordering for Custom Printed Products - project preview
Apparel & merch

Transformation of Online Ordering for Custom Printed Products

The project focused on elevating the online ordering experience for a print service specializing in customizable merchandise, including business cards, flyers, and promotional signage. Cmsmart facilitated a streamlined ordering process through improved catalog structure and user experience. Key enhancements included a simplified design upload system and clearer service pathways, making it easier for customers to navigate through options and submit their artwork for print. This transformation aimed to reduce friction in the customer journey, enhancing overall satisfaction and engagement with the brand.

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Transforming Customer Journey for Print Services with Improved Navigation and Ordering Flow - project preview
Agencies, API & integrations

Transforming Customer Journey for Print Services with Improved Navigation and Ordering Flow

This project was focused on elevating the online presence and ordering process for a custom printing business. The aim was to create a seamless customer journey that enhances service discoverability and eases the ordering process. Cmsmart played a pivotal role in restructuring the product catalog, improving the user experience, and facilitating a more efficient workflow for customers to choose services, submit artwork, and track their orders with greater clarity.

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