Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

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Platform named in the case studyAnyHeadless / API44
826 case studies
Enhancing Custom Printing Solutions for Improved Customer Interactions - project preview
Print shops going online

Enhancing Custom Printing Solutions for Improved Customer Interactions

The custom printing business faced challenges with their online ordering system, which impeded customer interaction and service discoverability. Cmsmart provided solutions that refined the product catalog structure and enhanced the ordering process. This transformation allowed customers to easily select options and submit designs, enhancing the overall buying journey.

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Transformative E-commerce Solutions for Smooth Product Personalization and Ordering - project preview
Corporate & B2B portals

Transformative E-commerce Solutions for Smooth Product Personalization and Ordering

This project focused on enhancing the online presence and ordering capabilities for a business specializing in bespoke print products, including business cards, flyers, and signage. By restructuring the product catalog and simplifying the ordering flow, customers experienced improved service discoverability and seamless functionalities for design uploads. The client's workflow was optimized, enabling customers to engage with products more effectively and reduce friction in submission processes.

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Streamlined Online Print Ordering and Personalization Capabilities - project preview
Print shops going online

Streamlined Online Print Ordering and Personalization Capabilities

Our collaboration with a leading online print services provider focused on optimizing the customer journey and enhancing the ordering capabilities for a wide range of print products. Previously, the client's website had a complex ordering process that hindered user experience. We stepped in to improve their online presence by structuring product categories clearly, simplifying the ordering flow, and enhancing product discovery. As a result, customers now enjoy a more intuitive interface that facilitates easier selection of options and submission of artwork for printing. This streamlined experience empowers businesses to manage their printing needs more effectively.

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Improving Custom Merchandise Ordering and Service Discoverability for Clients - project preview
Apparel & merch

Improving Custom Merchandise Ordering and Service Discoverability for Clients

CMSMART has played a pivotal role in transforming the online presence of a custom merchandise retailer by optimizing their product discovery and ordering processes. The client specializes in providing personalized merchandise solutions, including business cards, flyers, posters, and signage. Through our strategic enhancements, we have streamlined the customer journey, allowing users to easily navigate the catalog, configure products, and upload designs, leading to a more efficient ordering experience.

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Enhancing Customer Journey for Custom Print Product Ordering - project preview
Corporate & B2B portals

Enhancing Customer Journey for Custom Print Product Ordering

This business enhances its online ordering experience for custom print products by offering a seamless service aimed at simplifying the customer journey. Through effective restructuring of the catalog and optimizing the ordering process, customers are empowered to navigate and select products with ease. Cmsmart played a key role in this transformation, enhancing service discoverability and creating a more frictionless environment for product customization, artwork upload, and clearer service navigation.

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Transforming Online Ordering for Custom Merchandise Solutions - project preview
Apparel & merch

Transforming Online Ordering for Custom Merchandise Solutions

Cmsmart successfully improved the ordering journey for a company offering custom merchandise, enabling a smoother experience from product selection to order fulfillment. Our strategy involved restructuring the service catalog for better discoverability and integrating streamlined product customization options. This facilitation led to enhanced service clarity and an overall refined customer experience.

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Transforming Online Catalog Experience for Custom Print Products - project preview
Apparel & merch

Transforming Online Catalog Experience for Custom Print Products

This initiative redefined the online presence of a custom merchandise supplier, focusing on an intuitive and engaging shopping experience. By prioritizing service discoverability and simplifying the order flow, the business was able to elevate the user experience significantly. Cmsmart played a pivotal role in enhancing the client’s online ordering process, ensuring smoother product browsing, clear categories, and efficient design uploads, ultimately improving customer satisfaction and fulfillment rates.

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Enhancing Online Ordering and Service Discoverability for Printing Solutions - project preview
Corporate & B2B portals

Enhancing Online Ordering and Service Discoverability for Printing Solutions

This portfolio entry showcases how Cmsmart assisted a printing service in transforming their online platform. With a focus on business cards, flyers, and signage, we enhanced their online ordering experience and improved service visibility. Our comprehensive solutions simplified product selection, streamlined user engagement, and enabled easy artwork submissions, significantly enhancing the overall customer journey.

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Enhancing User Experience for Streamlined Online Product Ordering - project preview
Apparel & merch

Enhancing User Experience for Streamlined Online Product Ordering

This collaboration focused on transforming the online ordering experience of a merchandise business, enabling simplified user navigation and enhanced service discovery. Cmsmart played a pivotal role in restructuring the product catalog, improving the overall user interface, and optimizing the ordering flow, resulting in a more intuitive platform that supports custom product configurations.

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Enhancing the Online Ordering Experience for Custom Print Services - project preview
Corporate & B2B portals

Enhancing the Online Ordering Experience for Custom Print Services

CMSMART facilitated a significant improvement in the online presence and ordering journey of a leading print service provider. By refining the catalog structure and optimizing the ordering flow, customers now enjoy a seamless experience when customizing and ordering print products such as business cards, posters, and promotional materials. The enhancements led to clearer service discovery and a conversion-ready user experience, ultimately streamlining the customer journey from inquiry to fulfillment.

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Enhancing the Online Ordering Experience for Custom Signage Solutions - project preview
Print-on-demand & gifts

Enhancing the Online Ordering Experience for Custom Signage Solutions

The business specializes in providing a diverse range of custom signage solutions designed to meet varying needs. With a focus on user-friendly online ordering, they cater to both individual clients and businesses looking for promotional materials. Cmsmart played a pivotal role in transforming their online presence, simplifying the ordering journey for customers while ensuring that the service catalog is clearly structured for easy navigation. This improvement not only enhanced the user experience but also positioned the business to effectively showcase its offerings.

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Enhancing Online Presence for Custom Facemask Personalization and Sales - project preview
Print-on-demand & gifts

Enhancing Online Presence for Custom Facemask Personalization and Sales

The custom facemask business offers a unique online platform where customers can create their personalized masks by choosing designs, colors, and features. Cmsmart played a pivotal role in enhancing the client’s website experience through streamlined design options, easy ordering processes, and improved visibility of product offerings, leading to a more engaging customer journey and increased satisfaction.

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