Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Improving Custom Merchandise Ordering and Design Experiences Online - project preview
Apparel & merch

Improving Custom Merchandise Ordering and Design Experiences Online

In the competitive world of online custom merchandise, providing a streamlined and user-friendly experience is essential. Cmsmart played a pivotal role in enhancing the online presence of a company specializing in custom products. By improving the catalog structure, simplifying the ordering process, and enabling online design tools, Cmsmart facilitated a smoother customer journey. The result was a significant enhancement in service discoverability and an optimized ordering flow that promotes customer engagement and satisfaction. This transformation not only elevated the business's profile but also positioned it as a leader in the custom merchandise market.

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Transforming Online Ordering and Customization for Service Providers - project preview
Other online ordering

Transforming Online Ordering and Customization for Service Providers

Our collaboration with a leading design services firm focused on elevating their online presence and user experience. By streamlining the product catalog structure and optimizing the ordering process, we significantly enhanced how customers discover services and submit design requests. Our efforts led to a more efficient workflow for clients, fostering a seamless journey from design selection to order fulfillment.

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Enhancing Online Experience for Custom Print Products and Design Uploads - project preview
Apparel & merch

Enhancing Online Experience for Custom Print Products and Design Uploads

This project focused on revitalizing the online presence of a print service brand specializing in custom merchandise. The aim was to streamline the customer journey for ordering print products like business cards, flyers, and promotional materials. By enhancing the website's usability and navigational structure, the client was able to offer a more efficient ordering process, enabling customers to easily navigate through categories, upload artwork, and finalize their designs seamlessly. Our engagement focused on optimizing the user experience, which significantly improved service discoverability and reduced friction in the ordering flow.

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Enhancing User Experience in Custom Print Ordering and Design - project preview
Print shops going online

Enhancing User Experience in Custom Print Ordering and Design

As a leading supplier of bespoke printed record sleeves, the client transformed their online storefront to offer a streamlined ordering experience. Cmsmart facilitated enhancements that improved service discoverability and simplified the product selection process, ultimately making it easier for customers to design and order high-quality record sleeves.

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Transforming Online Custom Print Ordering Experience with Seamless Solutions - project preview
Agencies, API & integrations

Transforming Online Custom Print Ordering Experience with Seamless Solutions

This portfolio entry highlights how Cmsmart enabled significant improvements to a custom print business by enhancing its online ordering process. By refining the product catalog structure and optimizing the customer journey, Cmsmart facilitated an easier and more engaging ordering workflow for customers seeking customized print products. The revisions made simplified the service discovery through clearer categories, reduced friction in the ordering process, and enabled a more conversion-ready user experience.

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Transforming Online Ordering for Customized Merchandise with Seamless Integration - project preview
Apparel & merch

Transforming Online Ordering for Customized Merchandise with Seamless Integration

This project focused on enhancing the online ordering experience for customers seeking customized print products, particularly ceramic mugs. Cmsmart played a pivotal role in improving the website's usability, streamlining product discovery, and facilitating design uploads. The user journey was refined to ensure efficient and intuitive navigation, showcasing a broader catalog of services and simplifying the ordering process.

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Transforming Customer Interactions with Enhanced Product Design Solutions - project preview
Print-on-demand & gifts

Transforming Customer Interactions with Enhanced Product Design Solutions

Cmsmart successfully supported a client in optimizing their online presence, focusing on improving the customer journey for personalized product design. By restructuring the catalog for clarity and ease of use, the client could streamline their ordering process, ensuring customers seamlessly navigate through design uploads and selections. This enhancement facilitated better service discovery and a more engaging user experience, fostering customer satisfaction and retention.

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Transforming Ordering Flow for Personalized NFC Tag Products - project preview
Print-on-demand & gifts

Transforming Ordering Flow for Personalized NFC Tag Products

Cmsmart partnered with an innovative company specializing in NFC tags to enhance their online ordering journey. By improving the website's product catalog structure and integrating a seamless order management system, customers can easily navigate through product options and personalize their orders effortlessly. The revamped user experience fosters clearer service discovery while ensuring a frictionless submission of custom artworks, ultimately streamlining the entire purchasing process.

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Optimizing Print Product Ordering Experience for Enhanced Customer Engagement - project preview
Marketplaces

Optimizing Print Product Ordering Experience for Enhanced Customer Engagement

In today's increasingly digital marketplace, businesses in the printing industry face the challenge of delivering seamless online ordering experiences. With a focus on product customization and a user-friendly interface, Cmsmart transformed the ordering journey for a client in the print sector. By streamlining the catalog structure and enhancing service discoverability, the client can now showcase a wide range of products, including business cards and promotional items, while enabling customers to easily upload designs and make informed choices. Cmsmart's intervention not only optimized online ordering workflows but also enhanced the client's digital presence in a competitive market.

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Transforming Ordering Journeys for Custom Print Products and Designs - project preview
Corporate & B2B portals

Transforming Ordering Journeys for Custom Print Products and Designs

The client specializes in providing a diverse range of print products, including business cards, flyers, posters, and signage. The previous ordering process was complex and hindered customer engagement. CMSMART significantly improved the client's online ordering experience, introducing a streamlined design configuration interface that enables customers to easily personalize their print products. The enhancements included the simplification of the order flow, clearer service categories, and the integration of automated design submission features to facilitate a better customer journey.

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Improving Custom Product Ordering and User Experience for a Print Business - project preview
Apparel & merch

Improving Custom Product Ordering and User Experience for a Print Business

In today’s competitive print market, streamlined online ordering is crucial for customer satisfaction and business efficiency. Cmsmart collaborated with Kormann to enhance their online presence and ordering process. By revamping the product categorization and simplifying navigation, we created a clearer path for customers. This improvement helps users transition smoothly from service discovery to order fulfillment, enabling a seamless experience that emphasizes quality and convenience in product customization.

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Streamlined Customer Journey for Customized Wedding Invitations and Print Products - project preview
Print-on-demand & gifts

Streamlined Customer Journey for Customized Wedding Invitations and Print Products

Cmsmart played a critical role in transforming the online ordering experience for custom wedding invitations. By enhancing the catalog structure and simplifying the customer journey, we improved service discoverability while facilitating an efficient product configuration process. The newly designed flow empowers users to seamlessly create and order personalized products, thus maximizing customer engagement and satisfaction.

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