Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Improving Customer Journey in Online Custom Apparel Solutions - project preview
Apparel & merch

Improving Customer Journey in Online Custom Apparel Solutions

This case study showcases how our collaboration improved the client’s online presence and ordering workflow for custom apparel printing. By optimizing service discoverability, enhancing product presentation, and simplifying the ordering process, we significantly enhanced the customer experience. The client now benefits from a streamlined approach that allows users to easily navigate services, design products, and complete purchases with minimal friction, enabling a more efficient and user-friendly online shopping journey.

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Transforming the Custom Printing Workflow with Improved Service Discoverability - project preview
Print shops going online

Transforming the Custom Printing Workflow with Improved Service Discoverability

A leading provider of custom printing services enhanced its online platform to offer customers a seamless ordering journey. The comprehensive improvements made by Cmsmart included an intuitive design structure, efficient product configuration capabilities, and enhanced service visibility. By focusing on the customer experience, Cmsmart helped the client achieve a more streamlined order process, making it easier for users to explore services and submit artwork, ultimately leading to better engagement and satisfaction.

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Transforming Online Catalog and Order Process for Herbal Products - project preview
Agencies, API & integrations

Transforming Online Catalog and Order Process for Herbal Products

This project involved enhancing the online presence and ordering process for a herbal product store. The client offers a variety of herbal products, focusing on an easy and user-friendly experience for customers. Cmsmart's intervention streamlined their catalog structure and ordering flow, significantly improving customer satisfaction and engagement. We created an intuitive interface that facilitates product discovery and simplifies the order submission process, while also providing robust design upload capabilities.

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Improving the Online Ordering Journey for Custom Print Products - project preview
Corporate & B2B portals

Improving the Online Ordering Journey for Custom Print Products

This project transformed the online ordering process for a printing business by enhancing the user journey and simplifying service discovery. Cmsmart's initiatives improved the product catalog for business cards, flyers, and signage, making it easier for customers to navigate and order custom products. The enhanced ordering experience facilitated quicker transactions and reinforced customer engagement.

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Improved Online Ordering Workflow and Product Showcase for E-Commerce - project preview
Print-on-demand & gifts

Improved Online Ordering Workflow and Product Showcase for E-Commerce

This e-commerce project focuses on streamlining the online ordering journey for a business specializing in custom products. By enhancing the catalog structure and ordering flow, customers can seamlessly navigate to discover services, engage in product design, and complete their purchases more efficiently. Our collaboration with Cmsmart revamped the client’s platform to support a more user-friendly experience, enabling customers to easily upload designs and customize products. This transformation simplifies the entire buying process, ultimately leading to enhanced customer satisfaction and retention.

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Enhancing Customer Experience Through Improved Product Catalog and Ordering Flow - project preview
Apparel & merch

Enhancing Customer Experience Through Improved Product Catalog and Ordering Flow

This project focused on optimizing ecommerce capabilities for a business providing market-leading custom merchandise solutions. By enhancing the product catalog structure and streamlining the ordering flow, the customer journey was significantly improved. Cmsmart played a crucial role in refining the overall navigation, making it easier for users to discover services, configure products, and submit designs. The newfound clarity in service offerings has transformed the user experience, allowing customers to engage effortlessly and enhance their order fulfillment process.

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Enhancing Online Ordering for Personalized Print Products and Services - project preview
Corporate & B2B portals

Enhancing Online Ordering for Personalized Print Products and Services

The client specializes in providing custom print products, including business cards, flyers, and signage. They sought to enhance their online presence and streamline customer experiences in ordering personalized print items. Cmsmart played a crucial role in optimizing product discoverability, simplifying the ordering process, and improving overall user experience. By restructuring the catalog and implementing intuitive design workflows, customers can now seamlessly navigate options, upload designs, and complete orders with reduced friction, resulting in a more efficient and enjoyable shopping journey.

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Enhancing User Experience for Custom Merchandise Ordering - project preview
Apparel & merch

Enhancing User Experience for Custom Merchandise Ordering

Our client specializes in providing a diverse range of customizable products and services, including business cards, flyers, and signage. They required a comprehensive upgrade to their online ordering system to enhance service discoverability and simplify the customer journey. Cmsmart played a crucial role in restructuring their catalog, creating a seamless ordering experience, and implementing effective artwork upload options. As a result, customers can easily browse, select, and personalize products, leading to improved satisfaction and streamlined processes.

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Transforming Online Ordering for Custom Art Services and Products - project preview
Other online ordering

Transforming Online Ordering for Custom Art Services and Products

This entry covers how a renowned online art business streamlined its customer experience through strategic enhancements in its service offering. By transforming their online ordering process and art product catalog, the business facilitated smoother customer interactions from product selection to order fulfillment. Cmsmart played a pivotal role in this evolution, enabling seamless product discovery, improved artwork upload options, and a more efficient ordering flow catering to customer needs.

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Transforming the Customer Journey for Custom Merchandise and Design - project preview
Apparel & merch

Transforming the Customer Journey for Custom Merchandise and Design

This case illustrates how Cmsmart helped improve the online ordering experience for a client specializing in custom merchandise. By streamlining the product offering and enhancing the online design interface, customers could easily navigate the site, discover services, and submit orders with minimal friction. Cmsmart’s support allowed for a more organized catalog structure and an efficient ordering process, ultimately improving customer satisfaction and engagement.

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Enhancing Online Presence and Ordering Efficiency for Printing Services - project preview
Corporate & B2B portals

Enhancing Online Presence and Ordering Efficiency for Printing Services

This initiative aimed to improve the online presence and ordering capabilities of a leading printing service provider by optimizing their website for customer engagement and conversion. Cmsmart played a crucial role in reorganizing the product catalog, enhancing user experience, and streamlining the design upload and ordering processes. The new setup not only made it easier for customers to discover various printing services, such as business cards, flyers, and signage but also simplified the live design and ordering journey.

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Transforming Online Presence and Ordering Workflow for a Custom Product Store - project preview
Print-on-demand & gifts

Transforming Online Presence and Ordering Workflow for a Custom Product Store

This project involved enhancing online ordering and product customization for an ecommerce store that specializes in customizable products. The client faced challenges in optimizing their online catalog structure, which made it difficult for customers to navigate through product offerings and design options. We focused on improving service discoverability and streamlining the ordering process, making it user-friendly and conversion-ready. Through our tailored solutions, the ordering flow was simplified, enabling easier access to design upload capabilities and better overall user experience.

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