Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Transforming Online Print Ordering Journey for Enhanced User Engagement - project preview
Corporate & B2B portals

Transforming Online Print Ordering Journey for Enhanced User Engagement

This project focused on enhancing the online presence of a print service business specializing in customizable products such as business cards, flyers, and banners. We aimed to improve the user journey from service discovery to ordering, emphasizing a seamless experience. Our collaboration resulted in a structured and user-friendly interface that guided customers effortlessly through product selection, design uploads, and purchase processes. By refining the online service catalog and streamlining ordering processes, we were able to create a more intuitive purchasing environment that aligns with customer expectations.

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Transforming the Customer Journey for Custom Print Services through Improved UX - project preview
Marketplaces

Transforming the Customer Journey for Custom Print Services through Improved UX

The client specializes in providing high-quality printed products such as brochures, flyers, and signage. To enhance customer experience, Cmsmart played a pivotal role in restructuring their online catalog and optimizing the ordering journey. This included implementing streamlined navigation, easy service discovery, and enhanced product configuration. The overall experience was significantly improved, enabling customers to easily browse, customize, and order their desired products without facing unnecessary hurdles.

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Enhancing Online Portfolio and Ordering Flow for Custom Merchandise - project preview
Apparel & merch

Enhancing Online Portfolio and Ordering Flow for Custom Merchandise

Cmsmart has revolutionized the online ordering experience for a company specializing in custom merchandise. By refining their product catalog and streamlining the ordering flow, the customer journey from design selection to purchase has been greatly simplified. The new structure enables smoother navigation, making it easier for customers to discover services and submit their designs with reduced friction. This transformation not only enhances the overall user experience but also strengthens the company’s online presence.

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Optimizing the Online Ordering Experience for Custom Printing - project preview
Print shops going online

Optimizing the Online Ordering Experience for Custom Printing

Cmsmart empowered a custom printing service to enhance their online ordering experience, streamline service discovery, and facilitate a seamless customer journey. By improving the catalog structure and order flow, the client gained a more intuitive platform for users to select products and submit designs. The solution increased the visibility of available services, thereby enhancing the overall user experience.

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Optimized Online Platform for Custom Print Services Enhancing User Experience - project preview
Corporate & B2B portals

Optimized Online Platform for Custom Print Services Enhancing User Experience

This business provides a seamless online ordering experience for custom print products, including business cards, flyers, and signage. By enhancing the overall user journey, they enable clients to easily upload designs, select options, and complete orders with minimal friction. Through strategic improvements, the platform now offers improved categorization, user-friendly navigation, and a more thorough service discovery, leading to a higher likelihood of conversion and customer satisfaction.

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Transforming Online Presence with a Streamlined Ordering Journey and Design Capabilities - project preview
Print-on-demand & gifts

Transforming Online Presence with a Streamlined Ordering Journey and Design Capabilities

Leveraging innovative digital solutions, the client successfully enhanced their online catalog, ensuring a seamless ordering process for custom products. By focusing on user-friendly design and improved discoverability, the business achieved greater customer engagement and satisfaction. CMSMART played a pivotal role in optimizing the online ordering process, enhancing the browsing experience, and simplifying product customization, ultimately leading to improved service delivery and customer retention.

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Enhancing Custom Product Ordering Experience for Floral Services - project preview
Print-on-demand & gifts

Enhancing Custom Product Ordering Experience for Floral Services

This project focused on improving the online ordering experience for a floral business. By revamping product categories and streamlining the ordering process, we enhanced service discoverability and made it easier for customers to engage with personalized options. Our contributions helped elevate the client’s online portfolio and allowed customers to create customized floral arrangements effortlessly, improving overall customer satisfaction.

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Enhancing Online Presence for Customized Print Solutions - project preview
Corporate & B2B portals

Enhancing Online Presence for Customized Print Solutions

Cmsmart collaborated with a leading web-to-print business to enhance their online ordering process and visibility. The goal was to simplify the customer journey for purchasing custom printed products, including business cards and signage. By implementing strategic improvements, the client benefited from a clearer service discovery, streamlined ordering flow, and enhanced product categorization.

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Transforming Online Customer Experiences for Custom Apparel Businesses - project preview
Apparel & merch

Transforming Online Customer Experiences for Custom Apparel Businesses

Cmsmart played a pivotal role in revolutionizing the online ordering experience for a custom apparel business. By focusing on enhancing their product catalog structure and simplifying customer navigation, the integration led to a more streamlined user journey. This allowed customers to easily explore and customize various products, including clothing items, through an intuitive design interface. Our involvement ensured improved visibility of services and a frictionless order submission process, setting the foundation for a more effective online presence.

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Transforming Online Orders for Custom Printing and Personalization Solutions - project preview
Corporate & B2B portals

Transforming Online Orders for Custom Printing and Personalization Solutions

This case showcases a leading digital printing business specializing in customized products, including personalized cards, stationery, and promotional materials. The company aimed to enhance its online presence and streamline the customer journey for ordering personalized items. By implementing targeted improvements to the product catalog structure, ordering flow, and service discoverability, Cmsmart significantly facilitated a user-friendly experience. Clients can now easily navigate product options, upload designs online, and experience a smooth checkout process, ultimately leading to increased customer satisfaction and engagement.

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Enhanced Online Experience for Custom Merchandise Ordering and Design - project preview
Apparel & merch

Enhanced Online Experience for Custom Merchandise Ordering and Design

This business offers a range of customizable products, including business cards, flyers, posters, and signage, facilitating a seamless ordering process for customers. CMSMART played a pivotal role in enhancing the online presence and ordering journey by streamlining the customer experience and ensuring easier service discovery. With a focus on improving the catalog structure and ordering flow, customers are now able to effortlessly upload designs and personalize products, leading to a more efficient engagement with the offerings. The transformation emphasizes clarity, usability, and conversion readiness, resulting in a significant improvement in the online shopping experience.

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Transforming User Journey for Custom Digital Print Solutions - project preview
Marketplaces

Transforming User Journey for Custom Digital Print Solutions

In a highly competitive marketplace for digital print services, the client faced challenges in engaging customers effectively and providing a seamless ordering experience. CMSMART played a pivotal role in revamping the client's online presence, introducing a clearer service discovery process and a simplified ordering flow. The customer journey has been significantly enhanced, allowing users to explore product offerings easily and upload designs with minimal friction, ultimately paving the way for improved client satisfaction.

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