Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Improved Customer Journey for Personalized Printing Services - project preview
Print-on-demand & gifts

Improved Customer Journey for Personalized Printing Services

This partnership focused on enhancing the online presence of a printing solutions provider by streamlining their service offerings. Cmsmart played a pivotal role in redesigning the ordering journey, enabling clear service classification, improved catalog management, and enhanced editing capabilities. The result was a user-friendly experience that simplified the discovery and ordering processes for custom printed products.

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Improving Online Ordering and Service Discoverability for Clients - project preview
Print-on-demand & gifts

Improving Online Ordering and Service Discoverability for Clients

Cmsmart collaborated with a leading online retailer specializing in custom product offerings to enhance their digital presence. By restructuring the product catalog and streamlining the ordering process, we focused on delivering a more intuitive customer experience. Our solutions improved service visibility, allowing customers to navigate options easily and submit their designs through an optimized interface. This comprehensive approach has significantly facilitated the customer journey from browsing to purchasing.

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Improving Online Print Services for Enhanced Customer Experience - project preview
Corporate & B2B portals

Improving Online Print Services for Enhanced Customer Experience

The business specializes in providing printing services, offering a wide range of products from business cards to marketing materials. Their customer journey is crucial, as it allows clients to easily navigate their offerings and place orders effectively. Cmsmart has significantly improved the client's online presence and ordering process, creating a more intuitive and efficient experience that facilitates better service discovery and easier product ordering.

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Enhancing User Experience for Online Custom Printing Companies - project preview
Corporate & B2B portals

Enhancing User Experience for Online Custom Printing Companies

A leading provider of customized printing services sought to enhance its digital presence and streamline the online ordering process for products such as business cards, posters, and signage. Recognizing that an effective online user journey is crucial for attracting and retaining customers, they turned to Cmsmart for solutions. Cmsmart implemented a series of improvements in website structure and functionality that simplified the customer journey, making it easier for clients to discover services, upload designs, and place orders efficiently. These enhancements not only elevated the overall user experience but also repositioned the business competitively in the online printing market.

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Transforming Print Ordering and Design Customization for Better Customer Engagement - project preview
Print shops going online

Transforming Print Ordering and Design Customization for Better Customer Engagement

Cmsmart has played a pivotal role in enhancing the online presence of a leading printing service by optimizing their print ordering and custom design processes. With a focus on improving the overall customer experience, Cmsmart's approach enabled a clearer service structure, enhancing discoverability and simplifying the ordering flow. Customers can now easily navigate through the product offerings, configure their desired products, and upload artwork seamlessly, resulting in a more efficient process from selection through fulfillment. This transformation has effectively improved client satisfaction and engagement in the print service sector.

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Transforming E-commerce Experience with Streamlined Ordering and Service Discovery - project preview
Print shops going online

Transforming E-commerce Experience with Streamlined Ordering and Service Discovery

Cmsmart partnered with a printing service to elevate their digital presence, improving their online ordering journey and enhancing service clarity. The client, which specializes in customized print services, faced challenges with a complex ordering process. By implementing strategic changes, Cmsmart enabled better catalog structuring, easier design uploads, and a streamlined customer journey from quote to production. As a result, customers can discover services more effectively and navigate the ordering process with reduced friction.

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Enhancing Online Ordering for Custom T-Shirts and Branding Solutions - project preview
Apparel & merch

Enhancing Online Ordering for Custom T-Shirts and Branding Solutions

Founded in 2014 by Maya Gee, OneStop4printing emerged from a passion for T-Shirts and branding. With Maya's New York roots and inspiration from the graphic tee era, the company sought to streamline the production of custom apparel for its clients. Cmsmart played a crucial role in enhancing OneStop4printing's online presence by simplifying the ordering process and improving service discoverability. Clients can now easily browse a catalog of services and effortlessly submit designs, ensuring a seamless transition from quote to production. This transformation not only elevated the customer experience but also showcased their offerings in a more organized manner.

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Improving Online Catalog and Ordering Flow for Custom T-Shirt Business - project preview
Apparel & merch

Improving Online Catalog and Ordering Flow for Custom T-Shirt Business

The client, a custom apparel business, specializes in providing customers with the ability to design and order personalized T-shirts. Cmsmart played a pivotal role in enhancing their online platform, making the ordering process more streamlined and user-friendly. This transformation included an optimized catalog structure, simplified ordering flow, and improved clarity in service offerings. Customers can now easily discover, customize, and order their desired apparel, resulting in a superior shopping experience.

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Transforming the Custom Ordering Journey for Enhanced User Engagement - project preview
Print-on-demand & gifts

Transforming the Custom Ordering Journey for Enhanced User Engagement

Cmsmart played a pivotal role in transforming the ordering experience for a client offering customized products. By simplifying the customer journey, improving service discovery, and streamlining the artwork upload process, Cmsmart significantly enhanced the client's online presence. The new approach not only improves user satisfaction but also elevates the overall quality of service delivery, making it easier for customers to engage with the brand.

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Transforming the Custom Manufacturing and Distribution Experience Worldwide - project preview
Apparel & merch

Transforming the Custom Manufacturing and Distribution Experience Worldwide

CW On Demand stands as a leader in the print-on-demand industry, specializing in printed apparel, home products, and accessories. With over 12 years of expertise and a global workforce, we ensure high-quality products and distribution across multiple regions, including the UK, Australia, USA, Netherlands, and Hong Kong. Collaborating with CMSMART, CW On Demand enhanced its online presence and ordering experience through a streamlined catalog structure and optimized customer journey, making product customization more accessible and efficient for users.

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Enhancing Online Sales for Portable Display Solutions Through User-Centric Design - project preview
Corporate & B2B portals

Enhancing Online Sales for Portable Display Solutions Through User-Centric Design

This case highlights how Cmsmart collaborated with a company specializing in portable displays to enhance their online ordering and portfolio presence. By improving catalog structure and streamlining the ordering workflow, the client can now provide their dealers with an efficient platform for selecting and ordering products like roll-up banners and promotional furniture. The newly designed system facilitates a better customer journey, allowing for easy product discovery and a smooth ordering experience.

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Streamlined Catalog and Ordering Experience for Custom Products - project preview
Print-on-demand & gifts

Streamlined Catalog and Ordering Experience for Custom Products

Cmsmart collaborated with the client to revamp their online ordering and product presentation, providing a seamless customer journey tailored to those seeking custom-designed products. This included enhancing the catalog structure, simplifying the ordering process, and improving the overall digital experience for users. By focusing on user experience, Cmsmart ensured easier access to services, minimized friction in artwork submission, and ultimately supported better service discoverability.

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