Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
76 case studies in Agencies, API & integrations
Enhancing the Online Shopping Experience for Protective Phone Accessories - project preview
Agencies, API & integrations

Enhancing the Online Shopping Experience for Protective Phone Accessories

mySCREEN is an Australian retailer specializing in protective phone cases and accessories, with both an online store and physical kiosk presence. They offer a diverse range of products, including cases for various device models, screen protectors, and repair services. CMSMART played a pivotal role in enhancing mySCREEN's online ordering experience by streamlining the customer journey. The new platform improved service discoverability and made it easier for customers to navigate, select products, and complete their purchases. This transformation has not only revitalized the online store's browsing experience but has also increased customer satisfaction and engagement.

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Optimized Web-to-Print Solution for Enhanced Customer Engagement and Service Delivery - project preview
Agencies, API & integrations

Optimized Web-to-Print Solution for Enhanced Customer Engagement and Service Delivery

In the rapidly evolving web-to-print sector, our client faced challenges in presenting their offerings to potential buyers due to a minimal online presence. CMSMART played a crucial role in enhancing their website by developing a structured catalog that clearly outlines services, thus improving service discoverability. The user experience was transformed to facilitate an easier ordering flow, enabling customers to upload artwork and configure products seamlessly. This improvement aims at reducing the friction that customers encounter when selecting options and submitting designs, ultimately streamlining the entire customer journey from inquiry to fulfillment.

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Enhanced Online Ordering and Portfolio Presence for Web-to-Print Services - project preview
Agencies, API & integrations

Enhanced Online Ordering and Portfolio Presence for Web-to-Print Services

CMSMART enhanced the online presence and ordering process for a prominent web-to-print business, improving the customer journey for designing and purchasing various personalized products. The streamlined solution allows users to interact with a professional online storefront that facilitates easier access to services, ensures clarity in product offerings, and supports artwork uploads seamlessly. This transformation provided a responsive experience, generating a clear path for customers from consultation through to fulfillment, significantly optimizing how services were presented and utilized in the ordering workflow.

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Streamlined Customer Journey for Custom Product Ordering and Design Upload - project preview
Agencies, API & integrations

Streamlined Customer Journey for Custom Product Ordering and Design Upload

A leading custom fabrication business faced challenges in showcasing their diverse product offerings and managing customer orders efficiently. The complexity of navigating their existing platform discouraged potential buyers and lengthened the ordering process. CMSMART successfully transformed their online presence by implementing a user-friendly catalog structure and streamlined ordering flow. By enhancing the service discovery elements and simplifying the product selection process, CMSMART enabled quicker access for customers to place orders and upload design files. The resultant platform is not only visually appealing but also simplifies the journey from inquiry to order fulfillment, laying the foundation for future growth.

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Enhancing the Online Ordering Experience for Organic Products - project preview
Agencies, API & integrations

Enhancing the Online Ordering Experience for Organic Products

The Organic Store offers a diverse range of quality organic products including fresh and dried fruits, vegetables, and honey. CMSMART supported the transformation of their online presence by streamlining their product catalog structure and enhancing the customer ordering journey. Customers can now easily select products, view detailed descriptions, and utilize a simplified ordering process that allows for fast and hassle-free transactions. With improved navigation and user-friendly interfaces, it has become easier for customers to find and purchase organic goods, showcasing the commitment to excellence in service.

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Optimizing Online Print Ordering and Portfolio Presence for a Print Company - project preview
Agencies, API & integrations

Optimizing Online Print Ordering and Portfolio Presence for a Print Company

In the competitive landscape of web-to-print services, enhancing the customer journey and improving discoverability of offerings are essential for success. CMSMART played a pivotal role in transforming the overall online presence and functionality of a Web-to-Print business. By creating a more intuitive buying workflow, customers can easily browse through various print services, upload artwork, and place orders seamlessly. This structural overhaul allowed for improved clarity in service offerings and reduced the friction in the ordering process, resulting in a more engaging, user-friendly experience.

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Improving Online Presence and Customer Journey for Web-to-Print Services - project preview
Agencies, API & integrations

Improving Online Presence and Customer Journey for Web-to-Print Services

In the competitive landscape of web-to-print services, it is crucial for businesses to streamline their ordering processes and enhance online visibility. We assisted the client in identifying their unique offerings in renovation, continuous support, and architectural solutions. CMSMART played a pivotal role in redefining the client's online presence by implementing an improved catalog structure and customer journey. This transformation includes easier navigation, better service discovery, and optimized pathways for customers to place orders. As a result, our intervention not only simplified the service selection for customers but also elevated the overall user experience, making it more intuitive and efficient.

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Enhancing Online Presence for Effective Print Service Ordering - project preview
Agencies, API & integrations

Enhancing Online Presence for Effective Print Service Ordering

CMSMART played a pivotal role in transforming the online ordering experience for a print services provider specializing in customizable products. By implementing an intuitive online system, the client can now showcase their services more effectively, allowing customers to navigate product offerings with ease. The streamlined ordering workflow facilitates quicker selections, ensures seamless artwork uploads, and supports customer design initiatives, enhancing service discoverability and overall user experience.

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Enhancing Online Ordering Experience for a Web-to-Print Business - project preview
Agencies, API & integrations

Enhancing Online Ordering Experience for a Web-to-Print Business

The client in the web-to-print sector faced significant challenges with a minimal online presence, displayed only through a 'Coming Soon' page. CMSMART stepped in to enhance their digital footprint by implementing an intuitive online ordering flow. Our contribution focused on optimizing service discoverability, which simplified the customer experience by streamlining the selection of products and the submission of artwork. By redesigning the website experience, we enabled easier navigation, better presentation of design services, and a clear catalog structure that ultimately aids in converting visitors into customers.

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Enhancing Online Ordering Experience for Eco-Friendly Print Solutions - project preview
Agencies, API & integrations

Enhancing Online Ordering Experience for Eco-Friendly Print Solutions

Atelier du visuel is a specialist in eco-friendly large-format printing, offering services such as modular exhibition stands, retail displays, and various promotional signage. Customers engage with an online catalog for standard products and bespoke project support. Cmsmart played a pivotal role in improving their online presence by streamlining the ordering journey through a well-structured catalog. The integration of efficient product configuration tools and a clear service discovery path enabled a smooth experience for customers, facilitating easy selection of products and direct uploading of artwork. This transformation enhanced the overall customer journey, resulting in greater satisfaction and operational efficiency.

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Enhancing Online Presence for Local Signage and Banner Solutions - project preview
Agencies, API & integrations

Enhancing Online Presence for Local Signage and Banner Solutions

A List Signs & Banners, located in Clovis, California, is dedicated to offering fast turnaround and exceptional quality in signage solutions. The business provides a range of products, including banners, signs, and posters, with a customer-centric workflow that allows clients to request quotes and submit artwork online. CMSMART played a pivotal role in enhancing A List Signs & Banners' online presence by simplifying their ordering process, thus enabling customers to navigate their services more effortlessly, submit project details, and upload files with improved clarity and efficiency. This transformation has led to an enhanced customer experience, reflecting the brand's commitment to quality and innovation.

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Enhanced Online Ordering Experience for Ad On Group's Customers - project preview
Agencies, API & integrations

Enhanced Online Ordering Experience for Ad On Group's Customers

Ad On Group is a well-established Australian brand offering a range of services including offshore staffing, digital marketing, and on-hold messaging. Their web-to-print offerings enable businesses to easily order custom marketing materials such as brochures, signage, and promotional products. Cmsmart played a pivotal role in improving Ad On Group's online presence by streamlining their ordering journey, enabling easier service discoverability, and enhancing user experience through a restructured catalog. The transformation sharpened their customer workflow for product configuration, artwork submission, and order fulfillment, creating a more efficient and customer-friendly interface.

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