Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Improving Online Ordering and Service Discoverability for Print Business - project preview
Corporate & B2B portals

Improving Online Ordering and Service Discoverability for Print Business

This case study highlights the transformation of an online platform focused on custom print services. By enhancing their catalog structure and streamlining the ordering journey, we significantly improved the user experience for customers seeking business cards, flyers, and other print products. Our collaboration resulted in a clearer service discovery pathway, allowing clients to easily navigate and find products that meet their needs, thus enabling a seamless buying process.

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Transforming Ecommerce Experience with Streamlined Ordering and Service Access - project preview
Corporate & B2B portals

Transforming Ecommerce Experience with Streamlined Ordering and Service Access

The client provides a diverse range of printing services, including business cards, flyers, and signage, tailored to meet customer needs in the digital space. By leveraging comprehensive eCommerce strategies, Cmsmart facilitated the enhancement of the client’s online presence. The client can now offer customers a simplified ordering journey through improved product configurations, an intuitive artwork upload system, and a streamlined purchasing process, all contributing to an elevated service experience.

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Transforming Custom Product Ordering and Service Discovery for Clients - project preview
Apparel & merch

Transforming Custom Product Ordering and Service Discovery for Clients

Cmsmart played a vital role in redefining the customer's online presence by streamlining the ordering journey for custom product design solutions. The client specializes in providing users with the ability to create personalized designs, covering a range of products including prints and merchandise. By optimizing their online catalog, improving artwork upload processes, and enhancing overall user flow, customers can more easily discover and navigate their offerings. This results in a simplified and more effective ordering process, catering to a diverse clientele seeking tailored design services.

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Improving Online Ordering and Service Discoverability for Print Solutions - project preview
Corporate & B2B portals

Improving Online Ordering and Service Discoverability for Print Solutions

The client specializes in offering a wide range of print products, including business cards, flyers, and signage, along with design support to enhance customer creativity. Cmsmart played a pivotal role in improving their online presence by streamlining the ordering process and enhancing service visibility. This was achieved through better catalog organization, enabling customers to easily navigate and select products while enjoying a seamless experience when uploading designs and placing orders. As a result, clients can now efficiently interact with the platform, leading to quicker service discovery and a more straightforward buying journey.

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Transforming the Ordering Experience for Custom Invitations and Stationery - project preview
Corporate & B2B portals

Transforming the Ordering Experience for Custom Invitations and Stationery

This project focused on modernizing how a leading invitation and stationery business services its customers by enhancing their online ordering system. The client specializes in offering customizable invitations, cards, and event stationery. CMSMART played a pivotal role in upgrading their web platform, enabling a smoother flow for customers to browse services, select options, and submit their designs. By focusing on user experience improvements, we helped simplify the ordering journey, ensuring customers can easily personalize their selections before finalizing an order.

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Transforming Online Ordering for Signage Products with Enhanced Customer Journey - project preview
Print shops going online

Transforming Online Ordering for Signage Products with Enhanced Customer Journey

This case showcases how a print service provider enhanced its online ordering and customer experience for signage products. By refining the online portfolio structure and improving the navigation, customers can now easily discover relevant products and submit their design files with minimal friction. This transition led to an optimized and seamless ordering process, making it easier for clients to place their orders and ensuring a more engaging user journey. Cmsmart played a pivotal role in steering this transformation, focusing on improving discoverability and streamlining the overall customer workflow.

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Revamping the Online Ordering Experience for Custom Printing Services - project preview
Corporate & B2B portals

Revamping the Online Ordering Experience for Custom Printing Services

This project showcases a comprehensive enhancement of the online ordering experience for a custom printing service, focused on simplifying customer interactions and product discoverability. The client offers a variety of print products ranging from business cards to bespoke signage. Cmsmart played a pivotal role in streamlining the entire customer journey, from product selection to order fulfillment, ultimately facilitating a more efficient and user-friendly process.

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Elevating Online Presence and Ordering for Custom Print Solutions - project preview
Corporate & B2B portals

Elevating Online Presence and Ordering for Custom Print Solutions

This project involved redesigning the customer's online platform to offer a streamlined order experience for custom print products. CMSMART played a pivotal role in restructuring the service catalog to enhance user discoverability and significantly simplify the ordering process. Clients can now easily navigate through various service offerings including business cards, flyers, signage, and more. The integration of seamless design upload functionalities transformed the customer journey and facilitated a more efficient workflow from concept through to production.

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Optimized Online Ordering for Brewery Merchandise and Personalization - project preview
Apparel & merch

Optimized Online Ordering for Brewery Merchandise and Personalization

Our client specializes in providing a unique range of brewery merchandise, including customizable products such as mugs and apparel, aimed at enhancing the customer experience in beer-related gifting. Cmsmart played a crucial role in refining the client's online presence by improving the product catalog's structure, simplifying the ordering flow, and enabling seamless design uploads. These enhancements ultimately transformed the way customers interact with the brand, making it easier to discover services and place orders.

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Enhanced Online Ordering System for Seamless Customer Engagement - project preview
Other online ordering

Enhanced Online Ordering System for Seamless Customer Engagement

This project focused on revamping the client's online ordering system to improve user experience and service discoverability. By implementing a more structured catalog and streamlined ordering process, we enhanced the overall efficiency of the customer journey. Our comprehensive approach aimed to foster easier navigation and better service offerings, allowing customers to find and order products with minimal friction. The collaboration with CMSMART enabled the client to align their features with market demands and customers' needs.

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Improving Online Catalog and Ordering for Digital Printing Services - project preview
Print shops going online

Improving Online Catalog and Ordering for Digital Printing Services

This project involved enhancing an online platform for a business specializing in digital printing services. The focus was on streamlining the client’s online ordering process, improving service discoverability, and creating a more user-friendly experience. Cmsmart played a crucial role by implementing a clearer catalog structure and a simplified ordering workflow, enabling customers to navigate easily through product categories, upload designs, and place orders without friction. The transformation aimed to elevate the online presence of the business, ultimately leading to an improved customer journey and higher satisfaction rates.

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Transforming Customer Journey with Seamless Online Product Ordering - project preview
Corporate & B2B portals

Transforming Customer Journey with Seamless Online Product Ordering

This business specializes in custom products including business cards, posters, and signage. With Cmsmart's support, they improved their online presence, enabling a user-friendly experience that simplifies the ordering process. Customers can easily navigate through clearly defined product categories, which enhance the overall visibility of offered services. The enhanced workflow now supports design uploads and customization, ensuring clients can effortlessly manage their orders.

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