Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
288 case studies in Corporate & B2B portals
Improving Customer Engagement for Modular Interior Design Services - project preview
Corporate & B2B portals

Improving Customer Engagement for Modular Interior Design Services

Flexfit is a full-service interior brand offering design, manufacture, and installation services for various sectors including residential, commercial, and hospitality. Their unique modular design approach allows customers to efficiently create their own interiors. Cmsmart played an essential role in enhancing Flexfit's online presence by restructuring their service offerings, simplifying the ordering process, and enabling an engaging customer journey. This transformation has allowed customers to easily calculate design costs, preview their selections, and streamline the overall service discovery, significantly improving user satisfaction and engagement.

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Transformative Solutions for Streamlined Pharmacy E-commerce and User Experience - project preview
Corporate & B2B portals

Transformative Solutions for Streamlined Pharmacy E-commerce and User Experience

Cmsmart significantly improved the online presence of Farmacia Vernile, a local Italian pharmacy offering pharmaceutical and parapharmaceutical products, cosmetic raw materials, and laboratory services. By refining the e-commerce site, Cmsmart facilitated an enhanced customer journey beginning with product discovery and leading through a seamless ordering process. The site's structure now allows users to easily browse an extensive catalogue of pharmacy items, raw ingredients, and custom cosmetic preparation services. The user interface has been optimized for clarity, enabling customers to efficiently add products to their carts, choose their payment methods, and receive confirmation of orders with greater ease. Cmsmart dedicatedly transformed the business's digital landscape, aligning it with contemporary e-commerce standards to better serve local and online customers.

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Enhancing Retailer Online Store for Seamless Product Ordering and Service Discovery - project preview
Corporate & B2B portals

Enhancing Retailer Online Store for Seamless Product Ordering and Service Discovery

Cmsmart played a pivotal role in transforming the retailer's online store, enhancing customer experience through improved product discoverability and a seamless ordering workflow. By refining the catalog structure and integrating user-friendly features, customers can easily navigate the service offerings—ranging from business cards to flyers and signage. The enhancements facilitated clear service discovery, allowing users to submit artwork and finalize orders effortlessly. This optimization not only streamlined the purchasing process but also positioned the retailer for sustained growth in a competitive market.

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Enhancing Online Ordering Experience for Print Products and Services - project preview
Corporate & B2B portals

Enhancing Online Ordering Experience for Print Products and Services

Daisy's REPRO is a leading digital print shop located in Hamburg, Germany, specializing in eco-friendly printing and a wide range of products including business cards, flyers, brochures, and large-format prints. Customers can enjoy 24/7 online ordering with options for same-day and next-day delivery. CMSMART significantly improved the online presence and ordering journey for Daisy's REPRO by optimizing the website for better service discoverability and a streamlined customer experience. This involved enhancing the online catalog structure, simplifying the artwork upload process, and integrating an online design tool, resulting in a smoother and more efficient ordering workflow.

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Enhancing Customer Experience for Online Print Services and Local Pickup - project preview
Corporate & B2B portals

Enhancing Customer Experience for Online Print Services and Local Pickup

CMSMART collaborated with Ctrl Print & Copy Hub to elevate their online and in-store print service offerings. The client provides a diverse range of products, including business cards, flyers, posters, and personalized gifts, with a seamless customer journey that spans from product selection to artwork submission. To optimize their online presence, CMSMART implemented a refined catalog structure and improved the ordering process. Key enhancements included an intuitive online design tool, streamlined file upload options, and clearer service categories, resulting in a more efficient experience for customers seeking personalized printed materials. Through these improvements, Ctrl has significantly enhanced its customer flow and service discoverability, catering to both local consumer needs and businesses in Cyprus and Greece.

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Streamlining Online Ordering and Service Discovery for a Commercial Printing Company - project preview
Corporate & B2B portals

Streamlining Online Ordering and Service Discovery for a Commercial Printing Company

CMSMART partnered with a full-service commercial printing company to enhance its online presence and simplify the customer ordering journey. By reorganizing their product catalog and improving the online ordering flow, customers can more easily navigate through a diverse range of services including business cards, brochures, and large-format signage. CMSMART's approach enabled seamless artwork uploads and an online design tool for personalized products, significantly reducing friction in the ordering process. The customer can now experience a clear path from product selection to proofing and fulfillment, ultimately improving service discoverability and customer satisfaction.

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Corporate & B2B portals

Enhancing Online Ordering and Portfolio for Print Services

In the competitive landscape of print services, businesses like DSB Print Service aim to streamline their customer ordering processes and enhance their online presence. Recognizing these needs, CMSMART laid the groundwork for DSB Print Service to create a user-friendly online platform that caters to those seeking custom printing solutions. By improving their product catalog structure and simplifying the customer journey, CMSMART enabled easier service discovery and faster order placements. Clients can conveniently submit their design files and specifications for various print products, including business cards, posters, and signage. This transformation not only improved operational efficiency but also positioned DSB Print Service as a reliable partner for quality printing solutions.

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Corporate & B2B portals

Enhancing Order Experience for a Quality Print Shop through Streamlined Solutions

Cmsmart played a vital role in transforming a traditional print shop, enabling them to offer superior printing services at competitive prices. With 27 years of experience in the industry, the shop aimed to simplify the ordering process while maintaining high quality and timely delivery. By collaborating with Cmsmart, the print shop now features an improved online presence that showcases their wide array of printing options, including business cards, signage, and promotional materials. Customers can easily navigate through categories, upload files, and place orders seamlessly, experiencing a refined, user-friendly workflow. The enhancements not only attract more customers but also ensure that each order is executed flawlessly, aligning with the shop’s commitment to quality.

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Enhancing Online Presence and Ordering Experience for Express Digital Printing - project preview
Corporate & B2B portals

Enhancing Online Presence and Ordering Experience for Express Digital Printing

PRINTIPA is a modern express digital printing company specializing in both sheetfed and large-format printing services. With offerings that extend to business cards, brochures, flyers, and a range of finishing services, their goal is to deliver quality products while emphasizing speed and efficiency. To enhance their online presence and streamline the customer ordering journey, CMSMART provided a comprehensive solution that improved service discoverability and simplified the ordering process. By enabling features for clearer categorization of products, online design support, and a more intuitive workflow for submitting orders, CMSMART helped PRINTIPA transform its ecommerce capabilities into a user-friendly, efficient platform that meets customer needs effectively.

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Transforming Online Ordering for Wedding Invitations and Personalized Gifts - project preview
Corporate & B2B portals

Transforming Online Ordering for Wedding Invitations and Personalized Gifts

Decoris specializes in handmade wedding invitations and personalized gifts, offering a seamless ordering experience for customers in Poland and abroad. Cmsmart played a pivotal role in enhancing Decoris's online presence by re-engineering their catalog structure and customer journey. The upgraded platform simplifies product selection, artwork uploads, and payment processing, allowing clients to engage with a variety of customizable options. With a focus on both wedding stationery and corporate gifts, the improved user experience enables quicker decision-making and ensures client satisfaction at every step.

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Enhanced Online Ordering Journey for Eco-Friendly Consumer Goods - project preview
Corporate & B2B portals

Enhanced Online Ordering Journey for Eco-Friendly Consumer Goods

This case illustrates how Cmsmart played a pivotal role in transforming the online ordering journey for a brand that specializes in eco-friendly consumer goods. The business focuses on sustainably made, plastic-free products aimed at environmentally conscious consumers. By improving the online shopping experience, Cmsmart facilitated a more intuitive catalog structure and streamlined the ordering process. Key enhancements included a clearer pathways for selecting products, an easier mechanism for submitting custom artwork, and online design support options. This integration not only elevated service discoverability but also significantly improved customer satisfaction and engagement during the shopping experience.

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Enhancing Customer Experience for a Local Print Shop Through Improved Online Ordering - project preview
Corporate & B2B portals

Enhancing Customer Experience for a Local Print Shop Through Improved Online Ordering

Coast Print, a local commercial printing shop based in Torquay, Victoria, offers a wide range of print products including business cards, flyers, and signage, combined with online design options for enhanced customer experience. CMSMART played a pivotal role in streamlining their online presence, enabling a more efficient ordering process across various product categories. Customers can easily navigate the site to select products, customize their orders through intuitive workflows, and upload artwork seamlessly. This transformation not only improved service discoverability but also enhanced overall customer satisfaction by simplifying the ordering and design process.

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