Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
44 case studies
Enhancing the Online Ordering Experience for Print Services in Belgium - project preview
Corporate & B2B portals

Enhancing the Online Ordering Experience for Print Services in Belgium

PrintPress, a long-established printing company based in Brussels, specializes in a diverse range of print products including business cards, flyers, large-format posters, and custom design services. Their customer journey incorporates an intuitive online ordering system, allowing clients to easily select products, upload artwork, and specify delivery options. CMSMART played a crucial role in improving PrintPress’s online presence by optimizing the product catalog structure for better discoverability and enhancing the ordering process. This included integrating more straightforward navigation for customers to access various printing options and streamlining the design upload functionality, thereby creating a more seamless experience from selection to fulfillment.

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Enhancing Customer Journey and Service Discovery for a Printing Company - project preview
Agencies, API & integrations

Enhancing Customer Journey and Service Discovery for a Printing Company

Phutprint is a Cardiff-based printing company dedicated to delivering quality printing solutions. However, their original online presence was lacking essential product visibility and a seamless ordering process. Recognizing the need for improvement, CMSMART stepped in to enhance their online platform. We focused on optimizing the customer journey by structuring their services for better visibility. Our contributions simplified service discovery and outlined an efficient ordering workflow. By streamlining the user experience, we aimed to facilitate smoother interactions for clients seeking printing services, thus elevating the overall engagement.

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Enhancing the Online Shopping Experience for Protective Phone Accessories - project preview
Agencies, API & integrations

Enhancing the Online Shopping Experience for Protective Phone Accessories

mySCREEN is an Australian retailer specializing in protective phone cases and accessories, with both an online store and physical kiosk presence. They offer a diverse range of products, including cases for various device models, screen protectors, and repair services. CMSMART played a pivotal role in enhancing mySCREEN's online ordering experience by streamlining the customer journey. The new platform improved service discoverability and made it easier for customers to navigate, select products, and complete their purchases. This transformation has not only revitalized the online store's browsing experience but has also increased customer satisfaction and engagement.

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Improving the Online Experience for Print Service Ordering and Personalization - project preview
Apparel & merch

Improving the Online Experience for Print Service Ordering and Personalization

myPrintshop is a distinguished online retail platform based in Greece, offering a diverse portfolio of digital and large-format printing services. Specializing in personalized products, apparel, and commercial printing, they cater to individuals and businesses alike. CMSMART played a pivotal role in enhancing myPrintshop's online presence by streamlining the ordering process, improving service discoverability, and implementing user-friendly design tools. Customers can now easily browse and select products, create custom designs, and upload artwork seamlessly, leading to a more efficient and satisfying purchasing experience.

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Optimized Web-to-Print Solution for Enhanced Customer Engagement and Service Delivery - project preview
Agencies, API & integrations

Optimized Web-to-Print Solution for Enhanced Customer Engagement and Service Delivery

In the rapidly evolving web-to-print sector, our client faced challenges in presenting their offerings to potential buyers due to a minimal online presence. CMSMART played a crucial role in enhancing their website by developing a structured catalog that clearly outlines services, thus improving service discoverability. The user experience was transformed to facilitate an easier ordering flow, enabling customers to upload artwork and configure products seamlessly. This improvement aims at reducing the friction that customers encounter when selecting options and submitting designs, ultimately streamlining the entire customer journey from inquiry to fulfillment.

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Enhanced Online Ordering and Portfolio Presence for Web-to-Print Services - project preview
Agencies, API & integrations

Enhanced Online Ordering and Portfolio Presence for Web-to-Print Services

CMSMART enhanced the online presence and ordering process for a prominent web-to-print business, improving the customer journey for designing and purchasing various personalized products. The streamlined solution allows users to interact with a professional online storefront that facilitates easier access to services, ensures clarity in product offerings, and supports artwork uploads seamlessly. This transformation provided a responsive experience, generating a clear path for customers from consultation through to fulfillment, significantly optimizing how services were presented and utilized in the ordering workflow.

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Enhanced SaaS Solution for Legal Document Creation and Analysis in France - project preview
Corporate & B2B portals

Enhanced SaaS Solution for Legal Document Creation and Analysis in France

LawDesigner, a prominent SaaS solution for legal design, offers tools for creating and analyzing legal documents with a focus on clarity and visualization. Their services include automated text analysis, AI-assisted rewriting, and a template library. Cmsmart played a key role in refining LawDesigner’s online presence, optimizing the customer journey for document creation and purchasing. By simplifying the catalog structure and enhancing service discoverability, Cmsmart facilitated a smoother journey for users, enabling them to efficiently select templates and submit designs for their legal documentation needs.

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Transforming Online Ordering for Customized Visual Communication Solutions - project preview
Apparel & merch

Transforming Online Ordering for Customized Visual Communication Solutions

The client offers an extensive range of personalized visual communication products, including signage, promotional merchandise, and printed materials. Customers can engage in an easy ordering journey that enables them to browse categories, customize products, and upload designs. Cmsmart played a pivotal role in optimizing their online presence, making the shopping experience smoother and more intuitive. By enhancing service discoverability and streamlining the ordering workflow, Cmsmart has effectively reduced friction for customers, resulting in a conversion-ready platform that supports franchise partners and individual businesses alike.

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Optimizing Online Print Ordering and Portfolio Presence for a Print Company - project preview
Agencies, API & integrations

Optimizing Online Print Ordering and Portfolio Presence for a Print Company

In the competitive landscape of web-to-print services, enhancing the customer journey and improving discoverability of offerings are essential for success. CMSMART played a pivotal role in transforming the overall online presence and functionality of a Web-to-Print business. By creating a more intuitive buying workflow, customers can easily browse through various print services, upload artwork, and place orders seamlessly. This structural overhaul allowed for improved clarity in service offerings and reduced the friction in the ordering process, resulting in a more engaging, user-friendly experience.

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Streamlined Ordering Process and Enhanced Service Discoverability for Printing Company - project preview
Corporate & B2B portals

Streamlined Ordering Process and Enhanced Service Discoverability for Printing Company

Evergreen Printing & Mailing operates as a full-service commercial printing and direct mail marketing company based in Florida, providing a variety of products including business cards, postcards, brochures, and personalized notecards. Their commitment to fast turnaround times and end-to-end direct mail services distinguishes them in a competitive landscape. Cmsmart played a pivotal role in enhancing their online presence, thereby simplifying their ordering process. The updated structure allows customers to easily navigate product categories, upload artwork for their orders, and receive clear communication throughout the fulfillment journey. Enhancements made to the website ensure that customers experience a smooth and efficient ordering workflow, from initial product selection to final delivery.

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Enhancing the Ordering Experience for Caribbean Online Printing and Design - project preview
Corporate & B2B portals

Enhancing the Ordering Experience for Caribbean Online Printing and Design

Fweely is a leading provider of online printing solutions in the Caribbean, specializing in business card, flyer, and promotional item printing for both individuals and businesses. As a brand focused on regional delivery and affordability, Fweely offers an array of customizable products using their free online design tools. Cmsmart played a pivotal role in enhancing Fweely's online presence by streamlining the ordering process and improving the navigation of their product catalog. By enabling users to design and upload artwork seamlessly, the new structure promotes a clear customer journey—from product selection to local production and fulfillment—ultimately improving user satisfaction.

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Improving Customer Engagement for Modular Interior Design Services - project preview
Corporate & B2B portals

Improving Customer Engagement for Modular Interior Design Services

Flexfit is a full-service interior brand offering design, manufacture, and installation services for various sectors including residential, commercial, and hospitality. Their unique modular design approach allows customers to efficiently create their own interiors. Cmsmart played an essential role in enhancing Flexfit's online presence by restructuring their service offerings, simplifying the ordering process, and enabling an engaging customer journey. This transformation has allowed customers to easily calculate design costs, preview their selections, and streamline the overall service discovery, significantly improving user satisfaction and engagement.

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