Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
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9
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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
44 case studies
Improving Online Ordering for Custom Apparel and Merchandise - project preview
Apparel & merch

Improving Online Ordering for Custom Apparel and Merchandise

Team Image, known for its custom apparel and promotional products, sought to enhance its online customer experience. Cmsmart played a pivotal role in streamlining the ordering workflow, enabling users to easily navigate through service offerings. With an improved catalog structure and simplified design upload options, customers can effortlessly select products and submit artwork. The integration of a user-friendly online ordering system has resulted in a more efficient service discovery and purchase process, elevating the overall customer journey from quote request to order fulfillment.

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Enhancing Online Presence and Ordering Experience for Express Digital Printing - project preview
Corporate & B2B portals

Enhancing Online Presence and Ordering Experience for Express Digital Printing

PRINTIPA is a modern express digital printing company specializing in both sheetfed and large-format printing services. With offerings that extend to business cards, brochures, flyers, and a range of finishing services, their goal is to deliver quality products while emphasizing speed and efficiency. To enhance their online presence and streamline the customer ordering journey, CMSMART provided a comprehensive solution that improved service discoverability and simplified the ordering process. By enabling features for clearer categorization of products, online design support, and a more intuitive workflow for submitting orders, CMSMART helped PRINTIPA transform its ecommerce capabilities into a user-friendly, efficient platform that meets customer needs effectively.

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Transforming Gráfica Golden's Online Ordering Experience and Product Catalog - project preview
Packaging, labels & stickers

Transforming Gráfica Golden's Online Ordering Experience and Product Catalog

Gráfica Golden is a reputable online print shop in Brazil, specializing in personalized printed products and design services. They offer business cards, banners, labels, promotional items, and more through a streamlined online ordering platform. CMSMART played a vital role in enhancing their digital presence by improving the user experience, simplifying the ordering process, and enabling easier artwork uploads. This transformation facilitated a better customer journey, from browsing product categories to finalizing orders with confidence. With improved service discoverability and a user-friendly catalog structure, Gráfica Golden now provides customers with a comprehensive and efficient platform for their printing needs.

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Streamlined Online Ordering and Artwork Upload for Print Services - project preview
Agencies, API & integrations

Streamlined Online Ordering and Artwork Upload for Print Services

In the competitive landscape of large-format printing, navigating the online ordering process and offering an intuitive user experience is paramount. BigPosters.com excels in supplying high-quality posters, banners, and other print products to a diverse clientele across the USA. Cmsmart played a critical role in elevating their online presence and improving service discoverability. The revamped user interface enables customers to effortlessly choose products, upload custom artwork, and select desired options, all within a streamlined checkout experience. This transformation enhances customer satisfaction and positions BigPosters.com as a leading choice for print solutions.

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Enhancing Customer Experience for Custom Magazine-Style Photobooks - project preview
Photo, canvas & photobooks

Enhancing Customer Experience for Custom Magazine-Style Photobooks

CLASSYMAG specializes in delivering luxurious, magazine-style photobooks that allow customers to cherish their photographic experiences creatively. With a user-friendly online creator feature, customers can upload their photos into pre-designed templates, maximizing ease of use. CMSMART played a pivotal role in improving CLASSYMAG's online presence by streamlining the ordering workflow, enhancing service discoverability, and maintaining a clear product catalog. This facilitated a smoother customer journey from selecting a photobook style to customizing it, resulting in an efficient and enjoyable ordering experience.

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Enhancing Online Ordering for Custom Apparel and Promotional Products - project preview
Apparel & merch

Enhancing Online Ordering for Custom Apparel and Promotional Products

Put It On A Shirt, etc. is a minority-owned business specializing in custom apparel and promotional printing. With an emphasis on transforming customer ideas into high-quality products, the business offers an easy-to-use online design studio, a variety of decoration methods, and local pickup options. Cmsmart played a vital role in enhancing their online presence by streamlining the customer ordering journey, making it easier for clients to create, upload, and finalize designs. Through improved service discoverability and an organized product catalog, Cmsmart has facilitated a seamless flow from design concept to fulfillment, ensuring that customers have a positive experience at every step.

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Optimized Online Experience for Custom Apparel and Merchandise Business - project preview
Apparel & merch

Optimized Online Experience for Custom Apparel and Merchandise Business

This Vancouver-based custom merchandise shop, known for its memorable personal touch as a mother-daughter team, offers a wide array of customizable apparel including T-shirts, hoodies, and bags. They prioritize customer service with options for personalized support and rush orders. Cmsmart was instrumental in enhancing their online presence, streamlining the ordering journey, and improving the catalog structure to facilitate easier navigation. With a focus on enhancing user experience, Cmsmart enabled the shop to provide options for seamless design uploads and an intuitive online design tool. The improvements made it simpler for customers to create and order custom products, effectively showcasing the client's unique offerings.

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Enhancing Customer Experience for a Local Print Shop Through Improved Online Ordering - project preview
Corporate & B2B portals

Enhancing Customer Experience for a Local Print Shop Through Improved Online Ordering

Coast Print, a local commercial printing shop based in Torquay, Victoria, offers a wide range of print products including business cards, flyers, and signage, combined with online design options for enhanced customer experience. CMSMART played a pivotal role in streamlining their online presence, enabling a more efficient ordering process across various product categories. Customers can easily navigate the site to select products, customize their orders through intuitive workflows, and upload artwork seamlessly. This transformation not only improved service discoverability but also enhanced overall customer satisfaction by simplifying the ordering and design process.

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