Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Enhancing Online Presence for Dental Website Builders and Their Clients - project preview
Agencies, API & integrations

Enhancing Online Presence for Dental Website Builders and Their Clients

Dental Website Builders specializes in providing custom websites and digital marketing services for dental practices, emphasizing price transparency with no setup fees and no contracts. Their services include SEO, PPC marketing, HIPAA-compliant solutions, and ongoing support. CMSMART played a pivotal role in enhancing their online presence and customer journey. By improving the clarity of services and streamlining the ordering process, CMSMART enabled a more accessible experience for dental practices. Clients can now easily navigate through service offerings, ensuring seamless integration and timely fulfillment of their website solutions.

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Enhancing Online Ordering Experience for Deep Fried Creative - project preview
Agencies, API & integrations

Enhancing Online Ordering Experience for Deep Fried Creative

Deep Fried Creative, an award-winning full-service advertising agency based in Eastern North Carolina, offers a wide range of services including brand design, print design, web solutions, and more. They combine seasonal expertise with localized customer engagement, emphasizing the importance of maximizing advertising budgets. Cmsmart played a crucial role in transforming their online platform, enhancing service discoverability and streamlining the ordering process. By implementing a user-centric design, they enabled easier navigation and clearer categorization of services, fostering an improved experience for clients seeking creative solutions. Clients can now enjoy a straightforward journey from consultation to project execution, facilitating better communication and artwork submission.

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Transforming the Ordering Experience for Custom Vinyl and Apparel Solutions - project preview
Packaging, labels & stickers

Transforming the Ordering Experience for Custom Vinyl and Apparel Solutions

Lettrage Décovinyle Inc. specializes in custom vinyl signage, stickers, and personalized apparel, serving customers through an efficient online platform. They aim to provide a seamless buying experience, with ready templates and the easy ability to upload designs. Cmsmart played a pivotal role in enhancing their online presence by streamlining the ordering workflow and improving service visibility. By simplifying the customer journey from product selection and customization to checkout, Cmsmart has enabled Lettrage Décovinyle to engage more clients effectively, ensuring a smoother interaction from start to finish.

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Enhancing Service Discovery and Ordering Experience for Custom Signage Company - project preview
Agencies, API & integrations

Enhancing Service Discovery and Ordering Experience for Custom Signage Company

DayStar Custom Signs & Design specializes in providing businesses with high-quality branding solutions, including custom signs, graphic design services, and promotional products. By improving their online platform, CMSMART enabled a streamlined ordering experience that enhances the customer journey from initial inquiry to final delivery. Customers now benefit from a clear, organized catalog that showcases a wide range of signage products and services, making it easier to discover and select options. The integration allows for seamless artwork uploads and facilitates effective communication during the design process, significantly boosting customer satisfaction.

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Optimized Service Catalog and Ordering Flow for IT Solutions Provider - project preview
Corporate & B2B portals

Optimized Service Catalog and Ordering Flow for IT Solutions Provider

CMSMART partnered with a leading IT services firm specializing in information management to enhance their online presence and streamline their ordering process. The company, recognized for its custom software and SharePoint solutions, faced challenges with service discoverability and customer engagement. CMSMART implemented a user-friendly interface that simplified the catalog structure, making it easier for prospective clients to navigate their offerings. Our collaboration significantly improved the client’s online ordering journey, allowing for better user experiences, seamless service selection, and efficient artwork submissions, ultimately leading to increased customer satisfaction and engagement.

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Enhancing Online Ordering for Signage and Print Services - project preview
Print-on-demand & gifts

Enhancing Online Ordering for Signage and Print Services

AP Signs, a leading provider of signage and print services in Northern Ireland, specializes in custom indoor and outdoor signage, vehicle branding, and promotional materials. CMSMART transformed their online presence, streamlining the ordering process from request to fulfillment. Customers can now easily upload artwork through optimized enquiry forms, leading to a smoother customer journey while requesting quotes. Additionally, the redesigned catalog structure enhances service discoverability, allowing potential buyers to navigate effortlessly through various offerings, including large-format printing and vehicle wraps. The improved user experience fosters better engagement and facilitates quicker decision-making for customers.

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Transforming Customer Experience for Print Ordering and Design Services - project preview
Corporate & B2B portals

Transforming Customer Experience for Print Ordering and Design Services

Alfabet, a family-owned commercial print shop based in Ghent, Belgium, offers an extensive range of printing services, including business cards, flyers, brochures, and custom stationery. Customers benefit from an easy-to-use online platform that allows them to configure products, upload files, and receive PDF proofs efficiently. Cmsmart played a pivotal role in enhancing Alfabet's online presence by streamlining the ordering and customer journey, making it easier for clients to discover their desired print solutions, thus improving service accessibility and workflow.

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Enhancing Online Ad Submission Experience for Event Programs and Recitals - project preview
Corporate & B2B portals

Enhancing Online Ad Submission Experience for Event Programs and Recitals

The client, a web-based platform designed for creating and managing event program ads, faced challenges in offering a seamless online ordering experience. CMSMART collaborated with them to enhance their digital infrastructure, simplifying the ad creation and submission process. This transformation enabled customers, including parents and studio owners, to easily navigate through templates and design options while submitting artwork for their ads. The new system offers a user-friendly portal for account management, ad tracking, and submission confirmation, leading to a more efficient workflow and improved customer satisfaction. CMSMART's focus on clear service categorization and intuitive design increased the overall visibility and accessibility of the client's offerings, significantly amplifying their online presence.

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Revamping the Ordering Journey for a Comprehensive Web-to-Print Business - project preview
Apparel & merch

Revamping the Ordering Journey for a Comprehensive Web-to-Print Business

CMSMART played a crucial role in transforming the online presence of a prominent web-to-print business by enhancing their catalog structure and streamlining the customer ordering process. Our approach focused on integrating an intuitive online product designer that empowers customers to create and personalize their artwork seamlessly. Users can select from a diverse array of products, including business cards, posters, and apparel, while enjoying a user-friendly interface. The updated workflow features straightforward steps for selecting products, uploading artwork, and finalizing purchases, reducing friction at every stage. Additionally, our efforts emphasized eco-friendly messaging and service transparency, showcasing a commitment to quality and customer satisfaction. With CMSMART’s improvements, the business now offers a more engaging and efficient experience for its clients, leading to enhanced service discovery and simplified ordering workflows.

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Corporate & B2B portals

Improving the Order Experience for Web-to-Print Customization and Design

CMSMART partnered with a leading web-to-print eCommerce business to enhance their online presence and streamline the customer ordering experience. The initiative focused on improving product discoverability and simplifying the ordering process for custom printed products such as business cards, flyers, and signage. CMSMART implemented a solution that integrated online design capabilities, enabling customers to easily upload artwork and configure products directly on the website. By re-structuring the product catalog and optimizing user experience, the client now offers a faster, more intuitive online ordering journey, reducing friction for customers and ensuring a seamless workflow from design to production.

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Transforming Online Ordering for Custom Event Printing Solutions - project preview
Print shops going online

Transforming Online Ordering for Custom Event Printing Solutions

The client specializes in delivering custom printed products for events, including balloons, napkins, and cups, with a strong emphasis on fast turnaround and quality service. Cmsmart stepped in to enhance the online ordering experience by streamlining the product selection process and improving service visibility. By implementing a clear catalog structure and facilitating an efficient artwork upload feature, Cmsmart has significantly simplified the customer's journey from product selection to order fulfillment. This transformation enables event organizers and businesses to quickly access their desired products and simplifies engagement, resulting in an effective online store that meets the high demands of their customer base.

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Streamlined Ordering and Catalog Structure for Custom Print Services - project preview
Packaging, labels & stickers

Streamlined Ordering and Catalog Structure for Custom Print Services

The Print Remedy specializes in delivering high-quality print services, focusing on custom products for small businesses and musicians. Their offerings include business cards, flyers, banners, apparel, and stickers, catering to a diverse clientele. Cmsmart played a crucial role in refining their online presence, improving the customer journey through enhanced service discoverability and a streamlined ordering process. The newly implemented systems allow customers to easily select products, upload artwork, and utilize online design tools, simplifying the purchasing workflow. With clearer category structuring, customers can effortlessly navigate through various services, ensuring a more efficient shopping experience as they prepare and submit orders.

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