Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Enhancing Online Experience for Print Ordering and Design Support - project preview
Corporate & B2B portals

Enhancing Online Experience for Print Ordering and Design Support

In today’s fast-paced market, effective printing services must adapt to meet customer demands for convenience and efficiency. CMSMART collaborated with a web-to-print company, significantly enhancing their online ordering experience. By streamlining the overall customer journey—from service discovery to artwork submission—the company now offers a more intuitive interface for customers to engage with their services. CMSMART’s approach included redesigning the catalog structure to feature their wide range of products such as business cards, flyers, and signage. Enhancements made enable users to easily navigate offerings and reduce friction in placing orders.

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Optimized E-Commerce Experience for Custom Printed Merchandise Ordering - project preview
Apparel & merch

Optimized E-Commerce Experience for Custom Printed Merchandise Ordering

PI Printers is a Johannesburg-based company specializing in print-on-demand and drop-shipping services for custom products, including apparel, signage, and promotional items. The client faced challenges with their online ordering system, which was not intuitive, complicating the customer journey. CMSMART collaborated to enhance the online presence and streamline the ordering process, including a more user-friendly categorization of offerings and an integrated design tool for easy uploads and custom creations. The improvements facilitated a simplified, frictionless experience for end-users, enabling quick design approval and checkout.

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Optimized Catalog and Seamless Ordering Experience for Real Estate Marketing - project preview
Agencies, API & integrations

Optimized Catalog and Seamless Ordering Experience for Real Estate Marketing

Way Better Postcard specializes in print marketing solutions for real estate professionals, offering a comprehensive range of products including direct mail postcards, brochures, and property marketing materials. The ordering process encompasses essential steps such as audience selection, product configuration, design upload, and mailing options. CMSMART played a pivotal role in enhancing the online presence of Way Better Postcard by refining the overall user experience. This involved streamlining product categorization, simplifying the ordering workflow, and integrating user-friendly design tools to facilitate better service discovery and ordering efficiency.

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Optimizing the Online Ordering Experience for Corporate Gifts and Personalized Items - project preview
Marketplaces

Optimizing the Online Ordering Experience for Corporate Gifts and Personalized Items

Vinaly, a manufacturer and e-commerce retailer in Vietnam, specializes in corporate gifts and personalized printed items, offering a full range of solutions from design to production. Recognizing the need to enhance their online presence and streamline the ordering process, they partnered with CMSMART. The collaboration focused on improving customer engagement through an intuitive website experience, allowing users to easily navigate product categories, upload designs, and utilize a user-friendly online design tool. CMSMART's enhancements enabled Vinaly to effectively showcase their services while simplifying the customer journey from selection to fulfillment.

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Enhanced User Experience for Custom Apparel Ordering and Design Services - project preview
Apparel & merch

Enhanced User Experience for Custom Apparel Ordering and Design Services

This custom apparel business specializes in on-demand printing of t-shirts, hoodies, polos, and more, catering to both retail and bulk orders. With a focus on providing high-quality products and design flexibility, they facilitate the creation of personalized apparel through their comprehensive online platform. CMSMART played a pivotal role in transforming their digital presence by enhancing the online ordering journey, making it easier for customers to select products, upload designs, and receive pre-production approvals. The newly designed user interface not only improved service discoverability but also streamlined the purchase process, allowing customers to experience seamless navigation and interaction throughout their buying journey. This innovative approach has significantly improved overall customer satisfaction and engagement.

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Optimized Online Store for Tailored Security Solutions Delivery - project preview
Corporate & B2B portals

Optimized Online Store for Tailored Security Solutions Delivery

Total Security Adviseurs B.V. specializes in providing comprehensive security consultancy and engineering services, offering customized solutions that include strategic planning, project management, and system integration. Their online shop features a range of security products, facilitating clients in ordering security solutions efficiently. Cmsmart played a pivotal role in transforming their digital presence, streamlining the online ordering process with improved catalog structure and user experience, which significantly enhanced service discoverability and simplified the customer journey.

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Improving the Online Presence for Custom Print Services and Artwork Submission - project preview
Agencies, API & integrations

Improving the Online Presence for Custom Print Services and Artwork Submission

The client, specializing in web-to-print services, sought to enhance their online ordering process, making it easier for customers to access their extensive range of custom products, such as cards and promotional materials. CMSMART played a pivotal role in transforming their online presence by streamlining the product catalog structure and simplifying the customer journey for ordering and artwork submission. By reorganizing service offerings and implementing an intuitive interface, the customer experience was significantly improved, allowing for a seamless transition from product selection to order fulfillment.

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Improving Online Ordering for E-Government and Corporate Solutions - project preview
Corporate & B2B portals

Improving Online Ordering for E-Government and Corporate Solutions

As a technology solutions and transaction services company, the client specializes in identity management, revenue collection, and HR automation for both public and private sectors. They provide integrated platforms and production services, ensuring efficient operations and a reliable customer experience. CMSMART significantly enhanced the client’s online presence by structuring their service catalog for greater accessibility and streamlining the ordering journey, allowing clients to easily navigate, select, and order solutions tailored to their needs.

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Enhancing Online Ordering Experience for Print Design and Marketing Services - project preview
Apparel & merch

Enhancing Online Ordering Experience for Print Design and Marketing Services

TAG Online, a full-service web company based in New Jersey, provides a range of digital services including website design, development, and e-commerce solutions. By partnering with CMSMART, TAG Online transformed their online presence, streamlining the customer journey from service discovery to order fulfillment. The improved catalog structure facilitates easy navigation through their offerings, which include custom print products like business cards, brochures, and marketing materials. CMSMART enhanced the ordering process, making it efficient for customers to request quotes, upload artwork, and manage their design preferences seamlessly. The collaboration has resulted in reduced friction for clients, ensuring a smooth transition from ordering to production while also elevating TAG Online's service visibility.

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Transforming Online Experience for a Leading Croatian Audio Visual Retailer - project preview
Agencies, API & integrations

Transforming Online Experience for a Leading Croatian Audio Visual Retailer

Sonus Art, a prominent Croatian retailer of high-quality audio and video equipment, offers a comprehensive range of products, including speakers, headphones, amplifiers, and accessories, alongside professional installation services. CMSMART played a crucial role in enhancing Sonus Art's online presence by streamlining the customer journey. From browsing product categories to completing purchase orders, the revised system enabled a more intuitive shopping experience, ensuring that customers can easily find what they need. This improvement included optimized navigation and a clearer representation of services, allowing buyers to engage with both products and available on-site support seamlessly.

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Transforming Service Offerings and Client Engagement for Marketing Agency - project preview
Corporate & B2B portals

Transforming Service Offerings and Client Engagement for Marketing Agency

The marketing agency specializes in tailored digital strategies, including SEO, social media management, and paid advertising services. With a focus on the unique needs of each client, they provide solutions that not only enhance their online presence but also ensure effective engagement with target audiences. CMSMART played a pivotal role in optimizing the client’s online ordering journey, resulting in a streamlined experience for prospective buyers. The agency now benefits from clearer categorizations of services, making service discovery simpler and more efficient. By enhancing the overall user experience, CMSMART facilitated improved communication and engagement between the agency and its clients, empowering them with better tools for service exploration and selection.

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Optimized E-Commerce Solution for Custom Print Transfers and Services - project preview
Agencies, API & integrations

Optimized E-Commerce Solution for Custom Print Transfers and Services

Brand Your Life Print Works is an e-commerce platform specializing in custom DTF transfers, sublimation products, and graphic design services. The shop offers multiple ordering methods, allowing customers to easily upload designs or create gang sheets directly on the site. Cmsmart played a pivotal role in enhancing the online presence by streamlining the catalog structure and improving the overall ordering workflow. Customers can now navigate through various services with ease, benefiting from simplified product configurations, artwork uploads, and expedited processing times. The integration of an intuitive interface has led to a frictionless buying journey, empowering customers to place orders effectively and efficiently.

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