Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

Browse case studies

All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Transforming Online Ordering for Wedding Invitations and Personalized Gifts - project preview
Corporate & B2B portals

Transforming Online Ordering for Wedding Invitations and Personalized Gifts

Decoris specializes in handmade wedding invitations and personalized gifts, offering a seamless ordering experience for customers in Poland and abroad. Cmsmart played a pivotal role in enhancing Decoris's online presence by re-engineering their catalog structure and customer journey. The upgraded platform simplifies product selection, artwork uploads, and payment processing, allowing clients to engage with a variety of customizable options. With a focus on both wedding stationery and corporate gifts, the improved user experience enables quicker decision-making and ensures client satisfaction at every step.

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Streamlined Online Ordering and Artwork Upload for Print Services - project preview
Agencies, API & integrations

Streamlined Online Ordering and Artwork Upload for Print Services

In the competitive landscape of large-format printing, navigating the online ordering process and offering an intuitive user experience is paramount. BigPosters.com excels in supplying high-quality posters, banners, and other print products to a diverse clientele across the USA. Cmsmart played a critical role in elevating their online presence and improving service discoverability. The revamped user interface enables customers to effortlessly choose products, upload custom artwork, and select desired options, all within a streamlined checkout experience. This transformation enhances customer satisfaction and positions BigPosters.com as a leading choice for print solutions.

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Revamping Online Catalog and Ordering Journey for Print Services - project preview
Print shops going online

Revamping Online Catalog and Ordering Journey for Print Services

In the evolving world of online print services, businesses are challenged to maintain a seamless and user-friendly digital experience. Enhancing the online presence and ordering journey is crucial for attracting and retaining customers. Cmsmart played a pivotal role in redesigning the client's eCommerce setup to improve service discoverability and streamline the ordering process. By prioritizing user flow, we transformed how customers interact with the business, enabling easier product selections and a more efficient artwork submission system. Enhanced website functionalities have positioned the client to better cater to their audience’s needs in the web-to-print space.

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Enhancing Customer Experience for Custom Magazine-Style Photobooks - project preview
Photo, canvas & photobooks

Enhancing Customer Experience for Custom Magazine-Style Photobooks

CLASSYMAG specializes in delivering luxurious, magazine-style photobooks that allow customers to cherish their photographic experiences creatively. With a user-friendly online creator feature, customers can upload their photos into pre-designed templates, maximizing ease of use. CMSMART played a pivotal role in improving CLASSYMAG's online presence by streamlining the ordering workflow, enhancing service discoverability, and maintaining a clear product catalog. This facilitated a smoother customer journey from selecting a photobook style to customizing it, resulting in an efficient and enjoyable ordering experience.

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Enhancing Online Ordering for Custom Apparel and Promotional Products - project preview
Apparel & merch

Enhancing Online Ordering for Custom Apparel and Promotional Products

Put It On A Shirt, etc. is a minority-owned business specializing in custom apparel and promotional printing. With an emphasis on transforming customer ideas into high-quality products, the business offers an easy-to-use online design studio, a variety of decoration methods, and local pickup options. Cmsmart played a vital role in enhancing their online presence by streamlining the customer ordering journey, making it easier for clients to create, upload, and finalize designs. Through improved service discoverability and an organized product catalog, Cmsmart has facilitated a seamless flow from design concept to fulfillment, ensuring that customers have a positive experience at every step.

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Enhancing Online Experience for Custom Apparel in Vietnamese Market - project preview
Apparel & merch

Enhancing Online Experience for Custom Apparel in Vietnamese Market

SPACELAAB operates as an online print-on-demand store specializing in custom apparel, including T-shirts, hoodies, and polos, with a focus on providing essential tools for customers to design and order products effortlessly. Cmsmart played a pivotal role in enhancing their online presence and improving the customer journey through a structured catalog and simplified ordering process. By integrating intuitive design tools and an effective product categorization system, customers can now easily navigate their options, personalize their apparel, and complete their orders seamlessly. This approach not only improves user satisfaction but positions SPACELAAB as a competitive player in the Vietnamese custom apparel market.

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Enhanced Online Ordering Journey for Eco-Friendly Consumer Goods - project preview
Corporate & B2B portals

Enhanced Online Ordering Journey for Eco-Friendly Consumer Goods

This case illustrates how Cmsmart played a pivotal role in transforming the online ordering journey for a brand that specializes in eco-friendly consumer goods. The business focuses on sustainably made, plastic-free products aimed at environmentally conscious consumers. By improving the online shopping experience, Cmsmart facilitated a more intuitive catalog structure and streamlined the ordering process. Key enhancements included a clearer pathways for selecting products, an easier mechanism for submitting custom artwork, and online design support options. This integration not only elevated service discoverability but also significantly improved customer satisfaction and engagement during the shopping experience.

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Optimized Online Experience for Custom Apparel and Merchandise Business - project preview
Apparel & merch

Optimized Online Experience for Custom Apparel and Merchandise Business

This Vancouver-based custom merchandise shop, known for its memorable personal touch as a mother-daughter team, offers a wide array of customizable apparel including T-shirts, hoodies, and bags. They prioritize customer service with options for personalized support and rush orders. Cmsmart was instrumental in enhancing their online presence, streamlining the ordering journey, and improving the catalog structure to facilitate easier navigation. With a focus on enhancing user experience, Cmsmart enabled the shop to provide options for seamless design uploads and an intuitive online design tool. The improvements made it simpler for customers to create and order custom products, effectively showcasing the client's unique offerings.

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Enhancing Online Experience for Print Products with Streamlined Ordering - project preview
Agencies, API & integrations

Enhancing Online Experience for Print Products with Streamlined Ordering

The enhanced online platform for a leading print provider simplifies the ordering of large-format print and display products, including banners and signage. With improved product configurators and an intuitive service discovery journey, customers can easily navigate through various options. CMSMART played a crucial role in transforming the client's online presence by refining the catalog structure for greater product visibility and ensuring smoother customer interactions. This resulted in a significant enhancement in the overall user experience, enabling customers to quickly create and order their desired print materials.

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Enhancing Customer Experience for a Local Print Shop Through Improved Online Ordering - project preview
Corporate & B2B portals

Enhancing Customer Experience for a Local Print Shop Through Improved Online Ordering

Coast Print, a local commercial printing shop based in Torquay, Victoria, offers a wide range of print products including business cards, flyers, and signage, combined with online design options for enhanced customer experience. CMSMART played a pivotal role in streamlining their online presence, enabling a more efficient ordering process across various product categories. Customers can easily navigate the site to select products, customize their orders through intuitive workflows, and upload artwork seamlessly. This transformation not only improved service discoverability but also enhanced overall customer satisfaction by simplifying the ordering and design process.

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