Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
Business types

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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Transforming the Ordering Experience for a Gran Canaria Print and Design Business - project preview
Print-on-demand & gifts

Transforming the Ordering Experience for a Gran Canaria Print and Design Business

AFIMAGEN is an online print shop offering various services including graphic design, personalized gifts, and both small and large-format printing to customers in Gran Canaria. They focus on modernising the ordering process by providing a seamless online experience, allowing customers to upload designs and select products conveniently. CMSMART played a pivotal role in enhancing their online presence by simplifying the ordering journey, enabling easier navigation through clearer service discoverability, and optimizing the catalog structure for better user engagement.

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Enhanced Online Ordering Experience for Ad On Group's Customers - project preview
Agencies, API & integrations

Enhanced Online Ordering Experience for Ad On Group's Customers

Ad On Group is a well-established Australian brand offering a range of services including offshore staffing, digital marketing, and on-hold messaging. Their web-to-print offerings enable businesses to easily order custom marketing materials such as brochures, signage, and promotional products. Cmsmart played a pivotal role in improving Ad On Group's online presence by streamlining their ordering journey, enabling easier service discoverability, and enhancing user experience through a restructured catalog. The transformation sharpened their customer workflow for product configuration, artwork submission, and order fulfillment, creating a more efficient and customer-friendly interface.

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Improving Online Ordering and Service Organization for a Digital Agency - project preview
Agencies, API & integrations

Improving Online Ordering and Service Organization for a Digital Agency

A leading Canadian digital agency, focused on web-to-print services and comprehensive digital solutions, required an overhaul of its online ordering and service presentation. By leveraging Cmsmart's expertise, the agency significantly enhanced service discovery, simplified the ordering process, and improved customer interactions across its platform. Cmsmart played a vital role in structuring a user-friendly interface that guided customers through their purchasing journey, from initial inquiry to final delivery. The improved site not only showcased the agency’s extensive service offerings but also facilitated easier artwork uploads, configuration options, and seamless navigation, ultimately increasing customer satisfaction and engagement.

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Optimizing Ordering Journey for a Web-to-Print E-Commerce Business - project preview
Apparel & merch

Optimizing Ordering Journey for a Web-to-Print E-Commerce Business

Media Arena is an Italian marketing and communication agency specializing in comprehensive services such as graphic design, web development, SEO, and a robust suite of print and apparel personalization solutions. CMSMART played a pivotal role in enhancing their online presence by streamlining the ordering flow and improving the clarity of their service offerings. The integration facilitated an easier customer journey, enabling clients to navigate through their various services, submit design files, and receive printed products more effectively, thus positioning Media Arena as a go-to partner for businesses seeking integrated marketing and production solutions.

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Corporate & B2B portals

Enhancing Order Experience for a Quality Print Shop through Streamlined Solutions

Cmsmart played a vital role in transforming a traditional print shop, enabling them to offer superior printing services at competitive prices. With 27 years of experience in the industry, the shop aimed to simplify the ordering process while maintaining high quality and timely delivery. By collaborating with Cmsmart, the print shop now features an improved online presence that showcases their wide array of printing options, including business cards, signage, and promotional materials. Customers can easily navigate through categories, upload files, and place orders seamlessly, experiencing a refined, user-friendly workflow. The enhancements not only attract more customers but also ensure that each order is executed flawlessly, aligning with the shop’s commitment to quality.

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Improving Online Ordering for Custom Apparel and Merchandise - project preview
Apparel & merch

Improving Online Ordering for Custom Apparel and Merchandise

Team Image, known for its custom apparel and promotional products, sought to enhance its online customer experience. Cmsmart played a pivotal role in streamlining the ordering workflow, enabling users to easily navigate through service offerings. With an improved catalog structure and simplified design upload options, customers can effortlessly select products and submit artwork. The integration of a user-friendly online ordering system has resulted in a more efficient service discovery and purchase process, elevating the overall customer journey from quote request to order fulfillment.

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Enhancing Online Presence and Ordering Experience for Express Digital Printing - project preview
Corporate & B2B portals

Enhancing Online Presence and Ordering Experience for Express Digital Printing

PRINTIPA is a modern express digital printing company specializing in both sheetfed and large-format printing services. With offerings that extend to business cards, brochures, flyers, and a range of finishing services, their goal is to deliver quality products while emphasizing speed and efficiency. To enhance their online presence and streamline the customer ordering journey, CMSMART provided a comprehensive solution that improved service discoverability and simplified the ordering process. By enabling features for clearer categorization of products, online design support, and a more intuitive workflow for submitting orders, CMSMART helped PRINTIPA transform its ecommerce capabilities into a user-friendly, efficient platform that meets customer needs effectively.

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Transforming Gráfica Golden's Online Ordering Experience and Product Catalog - project preview
Packaging, labels & stickers

Transforming Gráfica Golden's Online Ordering Experience and Product Catalog

Gráfica Golden is a reputable online print shop in Brazil, specializing in personalized printed products and design services. They offer business cards, banners, labels, promotional items, and more through a streamlined online ordering platform. CMSMART played a vital role in enhancing their digital presence by improving the user experience, simplifying the ordering process, and enabling easier artwork uploads. This transformation facilitated a better customer journey, from browsing product categories to finalizing orders with confidence. With improved service discoverability and a user-friendly catalog structure, Gráfica Golden now provides customers with a comprehensive and efficient platform for their printing needs.

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Streamlined Ordering Experience for DTF Transfers and Custom Designs - project preview
Apparel & merch

Streamlined Ordering Experience for DTF Transfers and Custom Designs

In the competitive world of e-commerce printing, Go2prints emerges as a dedicated supplier of Direct-to-Film (DTF) transfers and gang sheets, offering a user-friendly platform for custom apparel production. CMSMART played a pivotal role in transforming the company's online presence by optimizing its ordering journey. This included clearer service categories, simplified artwork uploads, and enhanced product configuration. These improvements have empowered customers to navigate the website with ease, allowing seamless selection of multiple designs and expedited order processing. Overall, the integration of smarter solutions has led to an improved customer experience, facilitating swift and easy access to custom printing services.

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Enhanced Online Presence for Corporate Gifting and Promotional Merchandise - project preview
Apparel & merch

Enhanced Online Presence for Corporate Gifting and Promotional Merchandise

Giftcolab is a Singapore-based retailer specializing in corporate gifts and branded merchandise, offering a range of customizable products to boost client engagement and promote brand visibility. Their extensive catalog features items such as thermos bottles, RFID blocking card holders, and Bluetooth earbuds, catering specifically to corporate clients and event organizers. CMSMART played a pivotal role in enhancing their online ordering process by providing clearer categorization of products, streamlining the customer journey, and simplifying the artwork upload procedure. This transformation has enabled Giftcolab to provide a more efficient, user-friendly experience, improving the way customers browse, select, and order customized gifts.

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Enhancing Online Print Shop Experience for Seamless Product Customization and Ordering - project preview
Apparel & merch

Enhancing Online Print Shop Experience for Seamless Product Customization and Ordering

DUDU is a leading online printing company in Singapore, offering a wide variety of printed products, including business cards, brochures, and customizable merchandise. With a focus on making printing effortless, DUDU promotes a user-friendly interface that allows customers to select products, upload artworks, and place orders seamlessly. Cmsmart played a crucial role in enhancing DUDU's online presence by revising their catalog structure for easier navigation, streamlining the ordering process, and incorporating a robust 'Print Your Own' feature that enables customers to configure their print products online. This transformation not only improved service discovery but also simplified the buying experience, making it easier for customers to find exactly what they need, thereby maximizing convenience and satisfaction.

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Enhancing Online Presence for Efficient Browsing and Ordering Experiences - project preview
Agencies, API & integrations

Enhancing Online Presence for Efficient Browsing and Ordering Experiences

In today's digital landscape, having a robust online presence is vital for businesses offering custom products and services. Cmsmart provided essential improvements that transformed the client’s online ordering journey, focusing on ease of use and seamless design integrations. By refining the product catalog and implementing an intuitive ordering flow, customers could easily navigate and place their orders. The enhancements fostered better discovery of available services and streamlined the design submission process, ensuring a positive user experience that encourages repeat business. The collaboration resulted in a modern, user-friendly platform that facilitated order placement and improved engagement with potential customers looking for tailored solutions.

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