Project case studies

Projects: how print and custom-product stores go online

Case studies of online ordering and web-to-print builds delivered by Cmsmart, the ecommerce team at Netbase JSC. Filter by the kind of business you run.

826
Case studies
9
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All typesPackaging, labels & stickers22Photo, canvas & photobooks14Apparel & merch141Marketplaces17Corporate & B2B portals288Agencies, API & integrations76Print-on-demand & gifts85Print shops going online148Other online ordering35
Platform named in the case studyAnyHeadless / API44
826 case studies
Enhancing User Experience for Custom Apparel Printing and Online Design - project preview
Apparel & merch

Enhancing User Experience for Custom Apparel Printing and Online Design

Screenlab, an innovative Australian custom apparel printer, specializes in direct-to-film (DTF) printing for T-shirts, hoodies, and caps, offering zero minimum orders and fast dispatch options. With a user-friendly online platform, customers can easily choose from over 400 AS Colour products, customize designs in the online designer, and receive instant pricing, making the ordering process straightforward and efficient. Cmsmart played a crucial role in optimizing Screenlab's online presence by refining the product catalog structure and enhancing the overall customer journey. Our collaborative efforts ensured that the ordering process is not only intuitive but also aligns seamlessly with customer expectations, thus fostering a more engaging and rewarding shopping experience.

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Streamlined Online Experience for Custom Beer Label Services - project preview
Packaging, labels & stickers

Streamlined Online Experience for Custom Beer Label Services

Say It With Beers specializes in personalized beer labelling, allowing customers to design unique labels for Colab Brewing’s craft beer. The streamlined ordering workflow enables users to choose from different beer styles, design their labels using an integrated online editor, and receive their customized orders shipped throughout New Zealand. CMSMART played a pivotal role in enhancing Say It With Beers' online presence by refining their service categorization, simplifying the customer ordering journey, and implementing an intuitive design upload feature, making it easier for customers to engage and create memorable gift experiences.

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Elevating Online Print Experience for Personalized Family Products and Business Solutions - project preview
Photo, canvas & photobooks

Elevating Online Print Experience for Personalized Family Products and Business Solutions

Cantique Repro specializes in providing personalized family print products and comprehensive business printing services in the Netherlands. With a strong focus on customer experience, they offer an intuitive online design tool that allows clients to create customized party treats, photo products, and more. CMSMART played a crucial role in enhancing Cantique's online presence by streamlining the ordering process, improving product visibility, and enabling faster service delivery. By optimizing the workflow, customers can easily select products, upload designs, and enjoy a seamless checkout experience.

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Enhancing Ordering Efficiency for Large Format Printing Solutions - project preview
Corporate & B2B portals

Enhancing Ordering Efficiency for Large Format Printing Solutions

This collaboration focused on improving the online presence and ordering process for a leading large-format printing and signage company. By streamlining their service offerings and implementing a more intuitive customer journey, we aimed to enhance service discoverability and make it easier for clients to place orders. CMSMART delivered a refined catalog structure that showcases various products such as banners, signage, and custom printing options, along with a simplified inquiry and design submission process. As a result, customers now experience an easier transition from inquiry to order placement, ensuring a seamless journey from project conception through to fulfillment.

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Streamlined Print-on-Demand Platform for Enhanced Customer Engagement - project preview
Apparel & merch

Streamlined Print-on-Demand Platform for Enhanced Customer Engagement

Printuz LLC specializes in print-on-demand services that allow sellers worldwide to create and sell customizable products, including apparel, drinkware, and home goods. With a focus on simplifying the purchasing process, they offer a seamless experience through their platform, which includes one-click image uploads and a web application for managing orders. Cmsmart improved Printuz’s online presence by restructuring their catalog for better discoverability and streamlining the ordering workflow. This resulted in a more user-friendly interface that guides customers through product selection, design upload, and checkout, enhancing the overall buying journey.

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Enhancing Customer Experience for a Personalized Gift Retailer - project preview
Photo, canvas & photobooks

Enhancing Customer Experience for a Personalized Gift Retailer

PrintShop4Me specializes in delivering personalized gifts directly to consumers' doorsteps. With a user-friendly interface, customers can select from a wide array of customizable templates, making the ordering process simple and efficient. From photo mugs to engraved jewelry, PrintShop4Me offers a diverse range of products that cater to both individual gifts and bulk corporate orders. CMSMART played a crucial role in enhancing PrintShop4Me's online presence by refining the order journey, resulting in a more intuitive experience. This includes improvements in product discovery, the ability to upload designs easily, and a clearer categorization of gift items, ultimately fostering a seamless shopping experience for users.

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Streamlined Ordering and Service Discovery for Print Providers - project preview
Corporate & B2B portals

Streamlined Ordering and Service Discovery for Print Providers

CMSMART transformed the client’s online ordering system to offer seamless navigation and service discovery for a range of print solutions. By enhancing their eCommerce presence, CMSMART ensured that users could efficiently find and order products such as business cards and flyers. The solution provided improved capabilities for artwork uploads and online design configurations, allowing customers to personalize their products effortlessly. CMSMART’s involvement led to greater visibility of available services, simplified user flow for selecting print options, and a well-structured portfolio showcasing various offerings.

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Enhancing the Online Ordering Experience for Print Services in Belgium - project preview
Corporate & B2B portals

Enhancing the Online Ordering Experience for Print Services in Belgium

PrintPress, a long-established printing company based in Brussels, specializes in a diverse range of print products including business cards, flyers, large-format posters, and custom design services. Their customer journey incorporates an intuitive online ordering system, allowing clients to easily select products, upload artwork, and specify delivery options. CMSMART played a crucial role in improving PrintPress’s online presence by optimizing the product catalog structure for better discoverability and enhancing the ordering process. This included integrating more straightforward navigation for customers to access various printing options and streamlining the design upload functionality, thereby creating a more seamless experience from selection to fulfillment.

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Transforming Printomatic’s Online Ordering for Improved Service Discovery and User Experience - project preview
Corporate & B2B portals

Transforming Printomatic’s Online Ordering for Improved Service Discovery and User Experience

Printomatic, a Toronto-based commercial print shop, specializes in on-demand printing services, offering products like business cards, flyers, and large-format signage. With a focus on providing a seamless customer journey, the company sought to enhance its online presence and ordering process. CMSMART played a critical role in restructuring their digital platform, improving the discoverability of services, and streamlining the ordering experience. Key enhancements included the implementation of an intuitive product catalog, simplified artwork upload options, and an online design tool, facilitating easier customer interactions and reducing order turnaround times. This transformation allows Printomatic to meet the evolving needs of clients efficiently.

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Streamlined Ordering Experience for Print Local’s Diverse Offerings - project preview
Corporate & B2B portals

Streamlined Ordering Experience for Print Local’s Diverse Offerings

Print Local is a retail and commercial print shop that offers a wide range of print products, including business cards, signage, and personalized gifts. Customers can enjoy an efficient online ordering system whilst also being able to visit their physical location in Capalaba, Queensland. CMSMART played a crucial role in enhancing the client’s online presence by optimizing the catalog structure and streamlining the ordering journey. With an improved design interface, customers can easily navigate through categories, select products, and complete their purchases with greater ease. Features such as clear service discovery and a more user-friendly workflow have led to a more efficient process for both customers and staff.

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Enhancing Online Presence and Streamlined Workflow for Print Services - project preview
Apparel & merch

Enhancing Online Presence and Streamlined Workflow for Print Services

Print It of South Florida has established a strong reputation by offering a wide range of high-quality printing services, including same-day digital printing, offset printing, and custom apparel decoration. With an emphasis on customer satisfaction and tailored solutions, they have been serving the South Florida community for over 30 years. Cmsmart played a crucial role in enhancing their online presence by improving their product catalog structure, making it easier for customers to navigate and find the services they need. The new online ordering experience simplifies product selection and artwork submission, enabling customers to place orders with confidence and speed. With a clear focus on quality and service, Print It is now better positioned to meet the diverse needs of its clientele, while extending its reach for worldwide shipping.

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Transforming Online Print Ordering with Streamlined Design Uploads and Shopping Flow - project preview
Print shops going online

Transforming Online Print Ordering with Streamlined Design Uploads and Shopping Flow

In the competitive landscape of online printing services, Print-Banners needed to provide an intuitive and efficient experience for customers looking to order large-format prints. CMSMART played a pivotal role in transforming their online presence by simplifying the customer journey. The revamped ordering flow allows users to easily select products, customize specifications, and upload designs through an integrated platform. With a focus on usability, CMSMART enhanced the visibility of services, allowing potential buyers to navigate through various product categories with ease. This strategic initiative not only improved customer satisfaction but also positioned Print-Banners as a customer-centric leader in the print industry.

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